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https://docs.google.com/forms/d/1a9jG1v_DjUmTaf1y07g_r5k-497Dom2uJ0vGM5x3D9k/viewform?edit_requested=true#responses
Callme experiment //Call didn't connect to cx SMS send // CMN id- 11388 jitender
Callme experiment //cx didn't required callback.// CMN id- 11388 jitender
Callme experiment // cx ask about delivery details // DDR shared // cx agree //CMN id- 11388 jitender
Callme experiment // cx ask about delivery details //UD mark // FNDR filled // tat shared 24-48 hrs //cx agree //CMN id- 11388 jitender
Callme experiment // cx asking about order pickup // RL filled // tat shared 2-3 days // cx agree //CMN id- 11388 jitender
Callme experiment //cx wants to replace the order //complain taken // tat shared 24 hrs// cx agree // CMN id- 11388 jitender
Callme experiment //cx wants to return the order //complain taken // tat shared 24 hrs// cx agree //CMN id- 11388 jitender
Callme experiment // why was my order cancel // given info // ask cx to place fresh order // cx agree //CMN id- 11388 jitender
Callme experiment // cx want to cancel his order // complain taken //order cancelled // cx agree //CMN id- 11388 jitender
Callme experiment // cx want to cancel his order // order shipped // ask cx to refuse at door// cx agree //CMN id- 11388 jitender
Callme experiment //cx asked about refund status // tat shared 24-48 hrs.// cx agree //CMN id- 11388 jitender
Callme experiment //cx ask about delivery details // Same day OFD // ask to wait // cx agree //CMN id- 11388 jitender
Callme experiment // cx ask about delivery details // Order not dispatched // tat shared 24-48 hrs // ask to wait // cx agree // CMN id- 11388 jitender
Callme experiment // cx not using English & Hindi // CMN id- 11388 jitender
Callme experiment // call drop by cx // CMN id- 11388 jitender
Call me experiment //cx didn't recieved order but status shows delivered //apology done //pod not shared// ask to wait // tat shared 24-48 hours ////cx agree // CMN id- 11388 jitender
Callme experiment // cx ask about delivery details // item stuck case// tat shared 24-48 hrs // ask to wait // cx agree // CMN id- 11388 jitender
Callme experiment // cx ask about delivery details //UD mark Out of Delivery Area // FNDR not filled // tat shared 24-48 hrs askk cx to coordinate with courier partner for self pickup //cx agree //CMN id- 11388 jitender
Callme experiment //cx ask about delivery details //undelivered on previously // Same day OFD // ask to wait // cx agree //CMN id- 11388 jitender
Callme experiment // call drop by cx and cx not responding on call // CMN id- 11388 jitender
Callme experiment //cx asked about replacement status // PUC to RPR tat shared 7-8 days // QC tat shared 24 hrs // ask to wait .// cx agree //CMN id- 11388 jitender
https://docs.google.com/forms/d/e/1FAIpQLSf5V1psw6mv0776jK7uGsn_XiA5iNjtn0zLYlpW7WOTXnJegQ/viewform
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