Notes

Hi, Good Morning! I am Sucheta, How can I help you today?



Hi, Good Afternoon! I am Sucheta, How can I help you today?




Hi, Good Evening ! I am Sucheta, How can I help you today?





Hi, Good Morning! I am Sucheta, How can I help you today?

Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Whatsapp Chat ID-24607034

———————————-——————-
issue – Ask for order status
Action Taken – replied on whatsapp
Communication –Ask to wait /OFD//told cx to wait till end of the day//info shared // cx agree

Whatsapp Chat ID-24608094
–——————————-——————-
issue – cx wants cancel the order//
Action Taken – replied on whatsapp
Communication –Told cx to refuse on the door step//info shared//cx agree

Whatsapp Chat ID-
———————————-——————-
issue – delivery ask order status
Action Taken – replied on whatsapp
Communication –ask to wait/DDR shared//info shared with cx

As I checked the selling price for this product is 565 and you have applied promo code the value of promo code is 56 and your payment of mode is cash on delivery for that you need to pay processing fees that is 29. The total amount you have to pay is 538.

Sir, jaisa ki check kar pa rahi hoon, Apka order 11 Feb ko deliver ho chuka hai, Apse request karti hoon please apne family member ya neiboure se confirm kar lijiye syd unho ne apke behalf pe order receive kar liya ho.


Jaisa ki check kar pa rahi hoon product ka selling price 599 hai, Aur apne product cash on delivery pe place kiya hai uaki apko processing fees pay karni hogi jo ki 39 RS hai, Apne promo code bhi apply kiya h ise order pe jiski value 47 rs hai. Product ka total amount apko 591 pay karna hai.




As I checked the product selling price is 225 and you have choose a cash on delivery mode for that you need to pay the processing fees that is 19 and you have applied the promo code the value of promo code is 18 RS and the total amount becomes 226 RS.

Pickup reschedule
Maafi chahti hoon asuvidha k liye, Apka pickup maine reschedule kar diya, Apke product ka pickup 2 se 3 din tak ho jaega.





UD reschedule

Sir, jesa ke check kar pae rahe hoon apke product ke delivery abhi tak nahi ho pae apka product Customer Not Available ke karan delivered nahi ho paya hai. Apse request karti hoon 24 se 48 hours tak wait karliye apka product apke door step per deliver karwa diya jaega.



Maafi chahege limited technical issue k karn call nahi kar skte, Apse request karti hoon please apna concern whatsapp k through bta dijiye.



CALL BACK

Sir, You can request for call back from my order section.



Maafi chahti hoon hum apni personal details share nahi kar skte. Ap call back ki request kar skte hai my order section se.





Sir, Apki details yha present nahi hai, Apse request karti hoon please detail share kar dijiye behtr jankari k liye.

RETURN POLICY

Sir, Agr product main kisi bhi parkar sa defect ya damge hota hai toh ap 7 days k andr product ko return kar skte hai.

REFUND RELATED
Sir, Main apko btana chahugi ki jaise he apka product pickup ho jaega successful quality check clear hone k baad apka refund hmri trf se initiated karwa diya jaega aur apko refund k related notify kar diya jaega.



I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the refund will be initiated. Once the refund is processed you will receive a notification confirming the same.
FIRST CONVO PDWP case //
Mam, Jaisa ki check kar pa rahi hoon apka order apko 21/2/2021 ko deliver ho chuka hai, Apse request karti hoon please apne family members, relatives ya neighbour se confirm kar lijiye syd unho ne apke behalf per order receive kar liya ho.
2ND CONVO
Mam, Ham is par vistrt jaanch karane ke lie shikaayat kar rahe hain. kripya hamen 6 din ka saamy den.

ham aapako huee asuvidha ke lie maafi chahte hai.


I request you to share the exact issue, you are facing with product.



Sir, Agr snapdeal k related koi bhi jankari lena chahte hai toh please bta dijiye, Mujhe behd khushi hoyegi apki help kar k.



Sir, We are unable to share our personal details. If you have concern related to snapdeal please free to ask.