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1a- 2- if they dont help me i complain to their boss then leave the shop.
1c- Vicki talks about different situation.
1d-
1tim wanted to know prices of the jeans
2 tim decided to just leave the shop and write an email shop manager for complain.
3 replied every customor
4
5 she wanted to know how many people come to his party because she want to cook enough food.
6 because she didn't knew how many food should buy
pg104 reading
2a
customer service-b
Work-C
Social situation-a
2b
Don was apologising for leaving early last saturday.
Keith was apologising for his delivery problem.
Katie was apologising for rearranging tomorrow's meeting
2c
Keith's speech is most formal.
Page 105
3 WRITING SKILLS
3a---- a-2/b-4/c-1/d-3
3c
Hi mark, i hope you are well. a quick message to say, we got the invitation to your party. we are really sorry but we cant come. we are going to a wedding that day. we will be in touch soon.
all the best, Paul.
3D- 1-a 2-b
4WRITING
4b
hello Emil.
i received your bday greetings. i am really happy to hear theese. thank you for your good wishes. i hope you will get all the best
best wishies Nəsib.
Page 108
1reading and listening
1a
the books and movies about science fiction. i watched the movie back to the future. the movie is about time travel with a car.
1c
AI- Androids
Iron Man- Robotic heart and siut
Minority Report- Smart Billboards
1D
Yes sure people have invented flying cars and speaking smart robots for example robot- Kirobo and Sophia.
1e
the real life technologies is more expensive and simple than film and book's technologies
(1F)
1T-2F-3F-4T-5T-6T-7F-8T
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