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action taken :- address change succesfully
communication :- info share /// cx agree
issue :- n/a
action taken :- requeat cx to use hindi or english language
communication :- call drop by cx
issue :- cx want to cancel the order
action taken :- ask cx to cancel the order to door step bcz his order in shipped status
communication :- info share /// cx agree
issue :- n/a
action taken :- n/a
communication :- call drop by cx
issue :- cx wants to know delivery details
action taken :- info share //// ask cx to wait till end of the day
communication :- cx agree
issue :- cx wants to know regarding refund /// but cx product is not pickup
action taken :- info share /// ask cx to wait pickup the product first
communication :- info share /// wait for product pickup
issue :- cx want to return due to damage issue
action:- comp.taken
comm:-ask to cx 24-48hrs //cx agree
issue :- cx wants to know about request status
action taken :- cx pay by upi ///// ask cx to wait 5 working days to reflect the amount in account
communication :- info share //// tat share 5 working days //// cx agree
issue :- cx wants to know delivery details
action taken :- info share //// delivery date share //// dispatch date share
communication :- cx want to know poco mobile phone specifications but this mobile is no available to snapdeal site cx agree
issue :- cx want to deliver product again
action taken FNDR filled ////// ud marked
communication :- info share ////// cx wants courier boy no. but no. is not available //// cx agree
issue :- cx want fast delivery 14 march
action taken :- date captured or dispatch sms send
communication :- assured to cx fast delivery //// cx agree
issue :- cx want product in different pincode address
action taken :- apology done ///// ask to cx plz placed new order with right pincode ///
communication :- ask cx to place the order again
issue :- cx orderd double strenghth product but he receive single strenghth product
action taken :- return request created
communication :- TAT share 24-48 hrs ///// apology done /// cx agree
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