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OPENING
Hi, Good Morning! I am Pradeep Sharma. How can I help you today?
Hi, Good Afternoon! I am Pradeep Sharma. How can I help you today?
Namaskar! Main Pradeep Sharma aaj apki kya help kr skta hu?

ASKING
Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.

THANKS
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

PROBING
Sir, Kya ap iss order ki jaankaari lena chate hai?
Are you referring to this product?

REMINDER
Ye apko jawab dene ke liye ek reminder.

FURTHER ASSISTANCE
Kya iske alawa main apki aur koi sahayta kar sakti hun?

WRONG DETAILS
I am unable to fetch any account from the given details. Please provide the correct details. So I can assist you better.

CLOSING HINDI
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

I request you to kindly elaborate your concern.
Name Cx, Your request is raised regarding your concern, so I request you to wait.
Name Cx, I request you to share the exact issue, you are facing with product.

SORRY
I am sorry for the inconvenience caused.

I would like to inform you that, your request is already raised regarding your concern so do not worry. We will update you as soon as possible.

CANCEL ORDER
Jese ki mai dekh pa rha hu apka order shipped ho chuka. Jiski vjh se vo cancel nhi ho payega, Isliye apse request hai ki ap doorstep se refuse kr de.

Jese ki mai dekh pa rha hu aaj courier partner out for pickup hai, Isliye ap nishchint rhiye apke product ka pickup aaj ho jaayega.

Do not worry we will try to deliver your product to you as soon as possible.

Whatsapp Chat ID12712390
–——————————-——————-
Cust Concern – cx wants cancel the order
Action Taken – replied on whatsapp
Communication –infoo// shared

POLICY
Snapdeal ke sabhi seller best hain, or sare product bahut best and assured hain, apko product mai koe bhe pareshani nahi aaege. Or apko btana chaungi snapdeal ke return/replacement ke 7 din ke return/replacement policy hai, jo ke apke order deliver hone ke baadh shuru ho jate hai, agar apko order deliver hone ke baadh 7 din tak ke bhe poblem aate hai product mai to aap apne return/replacement complaint register krwa sakte hain.
     
 
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