Notes
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ACTION = INFO SHARED //TRACKING DETAIL SHARED
COMM = CX SAID ABOUT DELIVERY DETAIL //PROMISED DATE SHARED // ASK TO CX I WILL TRY OUR BEST TO DELIVERED THE PRODUCT ASAP //CX AGREE
issue = cx want to know about complain
complain = info shared // apologies done // ask to wait
comm = cx want to know about complain status // cx said she did not received the product //info shared ask to cx team already investigate // ask to wait //cx agree
issue- cx ask about refund
action- complaint taken// info shared
communication- cx said about refund not received //ask to cx refund already initiate from our side // Refund Tat shared to cx // cx agree
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