Notes
Notes - notes.io |
action:
communication:
issue: cx ask for refund status
action: macro shared
communication : asking for shared NEFT Details // cx agree
issue: cx want pickup info// out for pickup.
action: request taken
communication: ask cx to wait../cx agree
issue: cx not available for accepted for delivery so cx call to cancel the order
action: request taken
communication: order shipped.// ask cx to deny order on door step..//cx agreed
issue: cx call to cancel the order// cx says product placed by mistake
action: request taken
communication: order cancelled successfully // cx agree
issue: cx asked about details of product and price
action: n/a
communication: information shared with cx
issue: cx want to return the product // PUC not done
action: return req raised / RL panel filled
communication: 2-3 d TAT share/ info shared /ask cx to wait
issue: cx call to know delivery details
action: delay dispatch sms send // request taken
communication: DDR shared ..// cx agree
issue: cx call to know delivery details
action: request taken
communication: info shared // DDR shared ..// cx agree
issue: cx call to know delivery details ...order late delivery /dispatch breached.
action: request take
communication: TAT 24-48 hrs. shared..// cx agree
issue: cx want delivery before promise date
action: delay dispatch sms send // request taken
communication: inform cx deliver the order ASAP// cx agreed
Issue:- Ship Together Case
Action - request taken
Communication:- 24- 48 hours TAT shared with customer.// cx agree
issue: cx call to know delivery details ...its OFD
action: courier number shared
communication: ask cx to wait till end of the day cx agree.
issue: cx says product brand is different so cx want to return the product
action: request taken // RPI initiate
communication: ask for wait 2-3 days // cx agree
issue: cx call to know delivery details ... UD marked
action: request taken // address verified // FNDR filled
communication : TAT- 24-48 hrs. shared..// cx agree
issue: cx call to know the reason for the cancellation for order
action: request taken
communication: reason shared. RTO marked // ask cx to place new order..// cx agreed
issue: cx informed about the fraud call and SMS regarding fake lucky draw contest
action: na
communication: information shared to cx and ask not to share any confidential details // cx agree
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
