Notes

informed cx that the product is out for delivery and it will reach today by 7PM and If the product is not delivered the courier service providers will do their best to get the order delivered within the next business day.
cx agreed

Provide refund details and Request customer to wait till SLA, sms dt nt highlighted, shared refund reference number, cx agreed, hnce tagged here

cx want to change the address, denied as product is ready to ship, cx agreed, hnce tagged here

cx says his phone battery is draining,m he did troubleshooting, bt still issue not resolved, return rejected on feb 19,

non relevant tagging, return on hold, told cx to wait 24 hrs to get status updated, will get notification once return approved, pick up tat shared, cx agreeed, hnce tagged here

cx facing an issue wth product, policy breached, ASC details given, nt eligible, hnce tagged here

cx keen on receiving product, inform ,due to limited slot availability, couriers are currently unable to accept a change in the delivery slot. be assured, your product will be delivered as per the scheduled time. cx agreed

cx says that the product he received is defective , hve no glue in tempered glass, rvp same, packaging available

Sorry about that. We are looking into it and will be getting back to you within the following promise date:
Customer not contactable
Apologize to the customer and inform that the WM has tried to delivery the product and has attempted to deliver 3 consecutive times. Since there was no response, the order was cancelled.
Mis-shipped item
Apologize to the customer and inform that the shipment is cancelled by the courier service provider as a different item has been shipped against what the customer ordered, hence the order is cancelled
Shipment misroute
Apologize to the customer and Inform the customer that the cancellation has happened due to unforeseen reasons at Logistics front, as the shipment has reached a different location, hence request customer to place a fresh order

This is to certify that Mr. Aman Virdi S/o Jasvinder Singh PAN No. DEJPK2120D is employed with this company since (25/11/2018). He is working serving as Senior Supervisor. Currently he is drawing monthly salary 22,500/-.

This issue type should be selected only in below scenarios E.g. Skin allergies, burns, sagging, wrinkles, damage, redness, itching, hives, blisters etc after usage. Product usage led to the compromise of safety due to catching fire, blast, short circuit, car paint issue due to car cover, etc. Please capture health and safety issue occured with customer.