Notes
Notes - notes.io |
notes logo Fast | Easy | Short
Fast | Easy | Short
what is notes.io
notes logo Fast | Easy | Short
Fast | Easy | Short
what is notes.io
notes logo Fast | Easy | Short
Fast | Easy | Short
http://172.16.201.107:8080/agent-dashboard/ob.php
------------------------------------------------------------------
Xpressbees: 02049116100
Bluedart: 18602331234
Delhivery: 1246719500
Ecom : 8376888888
FedEx: 18004194343
Gati: 1860 123 4284
-----------------------------------------------------------------
Callme experiment //Call didn't connect to cx 11322 mandeep
Callme experiment //language barrier 11322 mandeep
Callme experiment //no response from cx side - call drop by cx 11322 mandeep
Cx is using the abusive language so after giving warning call disconnected.
Callme experiment //As there is no response from cx side hence after giving warning call disconnected from this end. 11322 mandeep
_____________________________________________________________________________________________________
Fraud call:
Callme experiment //cx informed about the fraud call and SMS regarding fake lucky draw contest // infomation shared to cx and ask not to share any confidential details // cx agree 11322 mandeep
_____________________________________________________________________________________________________
Pickup Cases:
Callme experiment //cx want to return the product // PUC not done // RL panel filled // TAT share// cx agree 11322 mandeep
Callme experiment //cx asking about order pickup as it was out for pickup // ask cx to wait// cx agree 11322 mandeep
Callme experiment //PUC already done // RL panel filled // TAT share // cx agree 11322 mandeep
Callme experiment //PUC done // so ask to cx to wait // PUC to RPR and QC TAT shared // ask to wait // cx agree 11322 mandeep
____________________________________________________________________________________________________________________________________________
Offer details:
Callme experiment //cx asked about offer details //information share with cx 11322 mandeep
Callme experiment //cx asking about voucher// information shared with cx 11322 mandeep
Callme experiment //cx ask about the how to use promocode // information regarding terms and condition of voucher shared to cx // cx agree 11322 mandeep
Callme experiment //cx told he did not get benefit of promocode // information regarding terms and condition of voucher shared to cx // cx agree 11322 mandeep
Callme experiment // cx said PUC already done but not yet updated // cx for refund / infro shared / ask cx to wait // cx agree 11322 mandeep
_______________________________________________________________________________________________________________________________________
Product info.
Callme experiment //cx asked about details of product and price // information
shared with cx //cx agree 11322 mandeep
Callme experiment //cx want to know about the return policy // information shared to cx about terms and condition regarding 7 days return policy // cx agree. 11322 mandeep
Callme experiment //cx ask about the originality of the product // told to cx that assured products will be deliver to cx from assured sellers // cx agree 11322 mandeep
Callme experiment //cx want to know about the warranty of the product // information shared to cx as per PDP // cx agree 11322 mandeep
_________________________________________________________________________________________________________________________________________
Return request case:
Callme experiment //cx wants to return the order /complaint taken / TAT shared//cx agree 11322 mandeep
------------------------------------------------------------------
Refund Cases-
Callme experiment //cx told payment deducted but order not confirmed // Refund Tat shared to cx // cx agree 11322 mandeep
Callme experiment //cx ask for refund status // refund initiated // TAT shared // cx agree 11322 mandeep
Callme experiment //cx ask for refund status // refund not initiated //complaint forwarded // TAT shared // cx agree 11322 mandeep
Callme experiment //cx ask for refund status // told to cx to share bank statement as per mail send // cx agree 11322 mandeep
Callme experiment //cx told that he has shared the bank details // informed to cx to wait //TAT shared //cx agree 11322 mandeep
Callme experiment //cx ask for refund status //NEFT details not present // macro send and informed to cx to provide bank details//cx agree 11322 mandeep
Callme experiment //cx ask for refund status // refund initiated but not yet reflected // compaint raised // TAT shared // cx agree 11322 mandeep
_________________________________________________________________________________________________________________________________
Order status:
Callme experiment //cx asked about the order status // dispatched date & DDR shared // send SMS Delay Dispatch// cx agree 11322 mandeep
_____________________________________________________________________________________________________________________________________
Specific delivery:
Callme experiment //cx want delivery before promise date // assured to cx for fast delivery // DDR shared //cx agree 11322 mandeep
________________________________________________________________________________________________________________________________________
item OFD :
Callme experiment //cx asked about the order status // item OFD // ask cx to wait // cx agree 11322 mandeep
______________________________________________________________________________________________________________________________________
RTO :
Callme experiment ///cx asked about the order status /// UD_ mark / / RTO mark // apology done / ask cx to wait/ cx agree 11322 mandeep
UD Cases :
Callme experiment ///cx asked about the order status /// UD_ mark / / FNDR filled / ask cx to wait/ cx agree 11322 mandeep
_______________________________________________________________________________________________________________________________________
order late beyond promisse date
Callme experiment //cx asked about the order status // order is late beyond promise date // complaint forward // ask cx to wait // cx agree 11322 mandeep
_______________________________________________________________________________________________________________________________________
Order Stuck case:
Callme experiment // cx asked about the order status // order stuck at one location /complaint taken//TAT shared // apology done /cx agree 11322 mandeep
___________________________________________________________________________________________________________________________________________
Cancellation Cases:
Callme experiment //cx want to cancel the order// cancellation request taken // cx agree 11322 mandeep
Callme experiment //cx want to cancel the order// already cancel // infro shared // cx agree 11322 mandeep
Callme experiment //cx want to cancel the order//status marked shipped // cancellation request taken// ask to refuse at doorstep if delivery attempt // cx agree 11322 mandeep
Callme experiment //cx want to know the reason of order cancellation // info shared to cx // request to cx to place a new order // cx agree 11322 mandeep
------------------------------------------------------------------
Address change:
Callme experiment//cx wants to change the delivery address //so do as per cx VOC //cx agree 11322 mandeep
Callme experiment//cx wants to change the delivery address //so deny to cx as it is not in editable state // cx agree 11322 mandeep
___________________________________________________________________________________________________________________________________________
Callme experiment //PDWP case /complaint taken/ 6 D TAT shared /apology done/cx agree 11322 mandeep
------------------------------------------------------------------
Callme experiment//Empty parcel case // complaint taken // 7 D TAT shared // cx agree 11322 mandeep
------------------------------------------------------------------
Callme experiment//item shipped together case// complaint taken//TAT share 11322 mandeep
notes.io background
Direct Message for Whatsapp
WhatsApp Business for iOS
v 2.5.0
We'd love to hear from you. Please email us at [email protected]
Copyright 2020 Metromedya
ios uygulama geliştirme
notes.io background
Direct Message for Whatsapp
WhatsApp Business for iOS
v 2.5.0
We'd love to hear from you. Please email us at [email protected]
Copyright 2020 Metromedya
ios uygulama geliştirme
notes.io background
Direct Message for Whatsapp
WhatsApp Business for iOS
v 2.5.0
We'd love to hear from you. Please email us at [email protected]
Copyright 2020 Metromedya
ios uygulama geliştirme
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
