Notes

I would be glad to help you in everything that you need,

How may I help you today?

Would you be so kind and tell me more details about your situation?

I will do my best to help you with any inconvenience that you may have.

In order to assist you better, could you elaborate on your query?

I'm really sorry you did not receive your order this is not the service that we want you to have

I'm really sorry you receive your order damaged this is not the service that we want you to have.

I am really sorry you receive your order incomplete this is not the service that we want you to have.

I am really sorry to read that you have not received your money back. Let me check your order right now.

Is there any way that I can make your experience with us better?

Since a replacement isn’t the right option, I’ll go ahead and process a refund instead.

we do apologize for the inconvenience this has been for you, but we appreciate your patience.

In order to help you I promise to give you everything in my hands to solve any issue or clarify any doubt that you might have.

I am afraid of the automatic disconnection, I've not heard from you in a few minutes, Are you still in the chat?

I want to make sure you received all the necessary information from me today. Is there anything else I can assist you with today?

There is no need to thank me, I am more than happy to help you. Please remember that you are always welcome to chat us back if you need further assistance. It's been a pleasure assisting you. I am going to disconnect now. Thank you for contacting Walmart.com .and have a great day!

I did not receive another response from you. Therefore, I am afraid of the automatic disconnection,

Due to inactivity the system is going to close the chat, but if you still need further assistance, please do not hesitate to contact us back and we will be more than glad to assist you. Thank you for contacting Walmart.com. Have a great day!


.I've replaced the item in your order. The estimated delivery day is 09/19/20 You'll receive an email confirmation with your new order number shortly.

I’m happy to issue a refund for your order $ the refund will be processed and you’ll receive a confirmation email. The refund will post to your original payment method within 5 business days.

I’m happy to issue a refund for your order $ the refund will be processed and you’ll receive a confirmation email. The refund will post to your original payment method within 5 business days.

The refund will post to your original payment method within 5 business days once the item is received and processed at the return center.

ABANDON
Customer may have attempted to contact us by chat, we were unable to connect and disconnected.

Customer may have attempted to contact us by chat, we were unable to connect and disconnected.

Tier2 refund MP
I am really sorry the system does not allow me to process a refund for your item, if you don't want to wait 24 hours to receive an email, please contact us back at 6 am to 10 pm Central Time and one of our Agents can Transfer you with our Resolution Team, they can process your refund.


I’m happy to issue a refund for your order $15.94the refund will be processed and you’ll receive a confirmation email. The refund will post to your original payment method within 5 business days once the item is received and processed at the return center.

NO MATCHES FOUND

I apologize for the delay in processing of your refund/replacement, but we are experience a system issue.We are currently escalating these to our Engineering Team, and you can expected full resolution within 3 busiess days. If you have not received a confirmation email for your refund/replacement by the end of 3rd business days, please tell free to contact us back.

IMPORTANT UPDATE: Here is verbiage you can use for the Refund/Replacement Issue...."I apologize for the delay in processing of your refund/replacement, but we are experience a system issue. We are currently escalating these to our engineering team, and you can expect full resolution within 3 business days. If you have not received a confirmation email for your refund/replacement by the end of the 3rd business day, please feel free to contact us back."

MARKET

I can see the item is sold and shipped by our third party seller MPNAME, all refunds, replacements and customer service are handle by them, but please don't worry I got your back.

Please note that we stand behind every product sold on Walmart.com. For that reason and in order to be as much as helpful as I can, I will escalate this to our marketplace team, and our specialist will contact the seller to work with them in your case, to resolve this as fast as we can. Our team will contact you in 48 hours with the resolution.

Le me tell you, this case has been successfully escalated. You can expect to receive an email from the seller within 48 hours. If you don't receive an email form them within 48 hours please contact us again immediately so we can help you with a follow up. The ticket number for the escalation I just made is:


Please note, if you don't receive the email, reach us back so we can review the status of escalation for you. We'll keep in touch to your email address..

And remember don't hesitate to contact us back if you don´t receive an email of Unicorn Gifts remember your satisfaction is my commitment

I want to make sure you received all the necessary information from me today. Is there anything else I can assist you with today?

Please note, if you don't receive the email, reach us back so we can review the status of escalation for you. We'll keep in touch to your email address..





1.Escalate this case with our Resolution Team and they will contact you via email in 48 hours.


2. You need to Contact us again ( 6 am - 11 pm Central Time) and one of our Agents will Transfer you with our Resolution Team, this process take a few minutes.