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not connected))-- Product Bad Rating calling RNR //call not connected //agent chinu
mistake))-- Product Bad Rating calling RNR /cx rated us by mistaken/info shared/cx agree//agent chinu
already good rating))--- Product Bad Rating calling RNR/ cx already given good rating//agent chinu
call back))--- Product Bad Rating calling RNR/ cx wants to call back//agent chinu
pro not want to return)) --- cx want Improve your Product Quality RNR //cx did not want to return product//agent chinu
*****QUALITY ISSUE********
Cx issue--------cx got product but there is quality issue//cx want refund//
Resolution Given----- info share to cx / request take to return / tat share / cx agreed //agent chinu
***********SIZE ISSUE**********
Product Bad Rating calling// (RNR)
Cx issue--------cx got product but there is Size issue//cx want to Return /Replacement product //Resolution Given----- info share to cx / return request taken / tat share / cx agreed
//agent chinu
*******Product DAMAGE AND DEFECTIVE****
Product Bad Rating calling// (RNR)
Cx issue--------cx said product was damage / defective //cx want to Return /Replacement product
Resolution Given----- info share to cx / return request taken / tat share / cx agreed //agent chinu
*******FAKE CALL*********
Product Bad Rating calling// (RNR)
Cx issue=------- cx informed about the fraud call and SMS regarding fake lucky draw contest
Resolution Given----------information shared to cx and ask not to share any confidential details // cx agree//agent chinu
******* PICKUP***********
Cx issue---------cx asking about order pickup as it was out for pickup
Resolution Given------------ask cx to wait End of day//info shared//cx agree//agent chinu
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