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Hi Kumari,
Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.
We understand that you received the different product instead of 'Beeone White Chocolate Milky Wax 800 Gms Wax'.
We're sorry for the trouble you had to go through and this isn't something we would want you to go through.
This is certainly not the kind of service we want you to experience but very unfortunately things has turned out on this way.
As you are one of our valuable customer, your satisfaction is one of our primary concern.
We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our valuable shoppers like you.
We'd like to let you know since the product was delivered to you on October 19, 2019 and this product belongs to the 'No Returns' category because of which the seller will not be able to fulfil your request.
Also, you had contacted us after so long because of which the seller will not be able to help you out.
If you need any further assistance feel free to get back to us or you can call on our toll free number: 1800 208 9898.
Hope this help.
Kumari, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart.
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