Notes
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Thanks!
This call is about your recent order for {product_name} and will just take about 2 - 3 minutes of your time.
Is this the right time to speak with you?
We are extremely sorry to let you know that the couriers are unable to deliver this order due to logistical constraints कंस्ट्रेंट्स beyond their control. Due to this, the order will be cancelled.
We understand that you were keen on getting this order. If you like, you can place a fresh order for this item within 7 days and as a token of gratitude, ग्रटीटुडे a Gift Card worth Rs. 219 {amount} will be added to your Flipkart account within 48 hours of the order being delivered.
Thanks for your understanding {customer_name}.
Have a great day.
We understand {customer name} and sorry about the experience.
We hope to serve you soon again. Have a great day.
हमें आपको यह बताते हुए अत्यंत खेद है कि कूरियर अपने नियंत्रण से बाहर साजो-सामान की कमी के कारण यह आदेश देने में असमर्थ हैं । इस कारण आदेश निरस्त कर दिया जाएगा।
हम समझते हैं कि आप इस आदेश को प्राप्त करने के लिए उत्सुक थे । अगर आप चाहें तो 7 दिन के भीतर इस आइटम के लिए नया ऑर्डर दे सकते हैं और कृतज्ञता के टोकन के तौर पर ऑर्डर देने के 48 घंटे के भीतर आपके फ्लिपकार्ट अकाउंट में रुपए का गिफ्ट कार्ड जोड़ दिया जाएगा।
Notes-:
Connected:
Call Connected : Customer agreed for cancellation & New order. Order Cancelled.
Call Connected : Customer Requested to Call back later.
Call Connected : Customer not agreed for cancellation & Order Cancelled.
Call Connected : Customer agreed for cancellation & Order Cancelled. Currently the product is OOS/No Serviceable. TOA info provided.
Call Connected : Customer not interested in the order & Cancelled the order.
Call connected : Replacement request, Refund requested
Call connected: Replacement Request, Return created
Not connected:
Call Not Connected : 1st Attempt
Call Not Connected : 2nd Attempt
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