Notes
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Call Connected : Customer agreed for cancellation & New order. Order Cancelled.
Call Connected : Customer Requested to Call back later.
Call Connected : Customer not agreed for cancellation & Order Cancelled.
Call Connected : Customer agreed for cancellation & Order Cancelled. Currently the product is OOS/No Serviceable. TOA info provided.
Call Connected : Customer not interested in the order & Cancelled the order.
Call connected : Replacement request, Refund requested
Call connected: Replacement Request, Return created
Not connected:
Call Not Connected : 1st Attempt
Call Not Connected : 2nd Attempt
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