Notes

Incident Id - IN2006231848112250781 RECONFIRM

Incident Id - IN2006230012190459364 NOT AWARE

Incident Id - IN2006281139184014335 TL BUY TIME

Incident Id - IN2007201443017548839 SERVICEABILITY

Incident Id - IN2007190954104234901 Failed payment

Incident Id - IN2006211142308594627 NO eligible

Incident Id - IN2006210955159961037 PAY LATER bnd aa

Incident Id - IN2006210744033440350 invoice return

Incident Id - IN2006210724070143943 delivery confirmation

Incident Id - IN2006231859198947626 replace expect

Incident Id - IN2007201249590338087 payment failed refund int

Incident Id - IN2006172024261078359 invoice

Incident Id - IN2006201727361183438 pilot

Incident Id - IN2006172000014050446 call me

Incident Id - IN2006190826541537665 REFUND INT

Incident Id - IN2006201120433746927 REFUND INT NO ARN

Incident Id - IN2006131339281670291 Invoice unable

Incident Id - IN2006201030560323967 grnty wrnty BOAT

Incident Id - IN2006201244014273506 7days replace Service Act real me

Incident Id - IN2006231909444418818 id proof

Incident Id - IN2006221624026260266 atmpt executed

Incident Id - IN2006290931119474070 saved card remove

Incident Id - IN2007082000019958920 COD

Incident Id - IN2006301406033304555 conformation

Incident Id - IN2007012216483287192 YOUTUBE

Incident Id - IN2007091051259119852 WAIT REFUND

Incident Id - IN2007091250183873821 AXIS CARD APLY

Incident Id - IN2007091612449675521 buy order with coins

Incident Id - IN2007180036419979579 LIMIT

IN2007201446322999166 ORDER DETAILS

IN2007210007017542752 YOUTUBE 2

IN2007210522354343845 ordre contacy change

IN2007210824148493001 APRROVED

IN2007211400509701352 payment cut gyi

IN2007241809152925933 nya version

Incident Id - IN2008081054495639734 EGV

TRANSMON:
https://tmt.wyzmindz.com/TransmonFkartTPB/Login.aspx

CCMS https://www.sngdc.ccms.teleperformance.com/ccms-bin/home.pl

We are sorry that it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment.


Agent should have mentioned:We would like to let you know that this product belongs to the 'No Returns' category because of which the seller will not be able to fulfill your request and also you have contacted us after a long time.

NO RESPONSE
Hi,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on your contact number to talk to you about your concern but could not reach you.

Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email.
You can also share an alternate number that we can reach you on.

We hope to hear from you soon.

Thanks for choosing Flipkart.

.

Hi Suresh,

Thank you for writing in.

We understand that you are unable to track your order 'OD118561905566570000' with the Tracking ID 'FDSP0465433560'.

We are sorry for the trouble and this isn't something we would want you to go through.

We would like to let you know that due to some technical error from the delivery partner you are unable to track your order.

We request you to wait till the promise date as you will receive the items before or on the promise date.

We can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

As you are one of our valuable customer, your satisfaction is one of our primary concern.

We assure you that feedback has been shared with the courier partner and they're working on putting in additional measures to avoid instances like these.

If you have further query from us, feel free to write back to us we will surely assist you.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.

Hope this helps.

Suresh, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

We hope the information provided was helpful. Please reply if you have any other questions or concerns. We would be happy to help you.