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Defective and RPI/////
cx getting defective product//RPI initiated//tat shared//apology done//cx agree
Defective and OFP///////
cx getting defective product//as complaint already raised//OFP marked//informed to cx//apology done//cx agree
Same product and RPI//////
cx getting same product inaccurate description/already complaint raised//RPI initiated//tat shared//apology done//cx agree
Same product and OFP////
cx getting same product inaccurate description/already complaint raised//OFP marked//informed to cx//apology done//cx agree
Same product and refund////
cx getting same product inaccurate description/already complaint raised//refund already initiated//informed to cx//apology done//cx agree
Different size and OFP//////
cx getting different size of the product//already complaint taken//as OFP marked//informed to cx//apology done//info shared//cx agree
Different size and refund initiated////
cx getting different size of the product//already complaint taken//as already refund initiated//informed to cx//apology done//info shared//cx agree
Different product and OFP/////
cx getting different product//already complaint taken//as OFP marked//informed to cx//apology done//info shared//cx agree
Quality and OFP////
cx getting bad quality of the product//already complaint raised//as OFP marked//informed to cx//info shared//cx agree
Quality and Refund//////
cx getting bad quality of the product//already complaint raised//as already refund initiated//informed to cx//info shared//cx agree
Defective and Refund//////
cx getting defective product//as refund already initiated//apology done//informed to cx//cx agree
Defective and OFP//////
cx getting defective product//as already OFP marked//informed to cx//apology done//cx agree
OPENING
Good Morning/Afternoon/Evening , My name is Ritesh and I am calling from Snapdeal , You recently completed our online feedback survey where you have rated us low . Please help us to know the exact reason in order to give you a delightful experience in future ,as your detailed feedback is really very important for us to serve you better .
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