Notes

1.) Customer 'A' complains that he/she has received different country origin of product . What action we will take if the country of origin is as same as mentioned on the product received by the customer.
*Answer :- Politely educate the customer about it and close the case. *

2.) Customer 'Y' complains that he/she has received different country origin of product . What action we will take if the country of origin is different than mentioned on the product page.
*Answer :- Create return as Received wrong item >> Description in Website is Wrong *

3.) Sabse funny kaun is a country show and to participate in this the contestant needs to record the act and upload it on the Flipkart App. Choose the correct option from the below.
*Answer :- Only one entry allowed per account ID- True*

4.) Niman 'she' is not able to upload the video on Sabse Funny kaun contestant . What will be the action her.
*Answer :- Assign the case to backend with below tagging - unable to avail the benefits/benefits not received form brand >> Unresolved*

5.) Digital products are software , games , security license , etc, sold on flipkart which are not physical products, for these orders , customers will receive the license code or updates in the email or the details will be updated on the customer's order page as soon as the order is placed.
*Answer :- True*

6.) Open Box deleivery process for ( Non- Large category )- This option is available only for 'Non -Flipkart-Assured' and not applicable;le for FBF.
*Answer :- False*