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On September 26, 2020, at approximately 8:50 A.M., I accessed gate 4 with my airport SIDA badge. Upon entering the gate, I couldn’t see the lined markings for the 10-foot gate clearance zone clearly, so I pulled forward slowly to estimate where the gate would close behind me. The gate closed, and no person or vehicles entered behind me.
During this time, the guard was present in the guard shack; he might have even motioned to go through, which the guards have done on several occasions. I proceeded without stopping. Later that morning, as I exited the same gate, the same security guard used his airport SIDA badge to let me out; I pulled forward waited for the gate to close while obstructing oncoming traffic in the middle of eastbound traffic lanes.
Recommendations:
•To clearly mark and maintain the “keep clear”lines so that they are visible to all drivers at least 75’ away from the gate.
•To Improve uniformity of training video modules to clarify instructions and the responsibilities of Drivers, guards and employees who are monitoring the gates at all stations an airport. Increase the frequency of the training video for all employees.
Ex.1 What do you do when instructed to drive through an open gate being monitored by and employee or guard?
Ex.2 Who takes custody of monitoring the gate closed when gate is opened by a guard , or employee with their ID/or code?
•Establish a system to report maintenance and visibility issues at the airport.
•TSA, airport authority and FedEx to sign off on the recommendations as to the clarity of expectations so that everyone is setup for success
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