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OD calling : as per cx voc info shared and tagged here tagging done using suggested issue type and new incident created however, the previous incident which was assigned to me that is still unresolved so close that one as well or update the notes / mark as internal update
Od calling : call hung up by cx side
OD calling : info shared
OD calling : call drop/ call hung up by cx side
od calling: unregistered calling
OD calling : as per cx voc issue resolved already so close as cx confirmation
OD calling : as per cx voc info shared about the product as per contact and policy
OD calling : no relevant tagging reflected so tagged here
od calling: as cx voc red zone area as cx confirmed over call cx got different order so raiise reqst on cx behalf as per red zpne and assign to team kindly do needful
Hi,
Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on contact number to talk to you about your concern but could not reach you.
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Closure Email
Hi,
We tried to get in touch with you on contact number to discuss the issue about your product '' with order ID '' but couldn't reach you.
We hope your issue has been resolved. However, if you still have any concerns or queries, please get in touch with us through our HelpCentre https://www.flipkart.com/helpcentre and we will be happy to help you.
Have a great day.
Refund pilot
We’d like to confirm that the seller has refunded Rs. xxxxx/- to your xxxxxx on xxxxxx, 2020 with the reference number: xxxxxx and this amount should have been credited by now.
Refund intimation.
We are happy to let you know that the seller has refunded Rs. xxxx/- for your order to your xxxxx on xxxx, 2020. This will be credited to your account by xxxxxx, as per standard banking procedures.
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