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Gurmeet kaur // 11348
FB Bad Rating Call---- call not connected// agent chinu
FB Bad Rating Call---- /cx rated us by mistaken/info shared//guide to cx how to give good rating/cx agree// coupon share 24 hr //agent chinu
FB Bad Rating Call---- /cx not responding //cx disconnect the call //agent chinu
FB Bad Rating Call---- RNR /cx not responding //warning given disconnect the call my end //agent chinu
FB Bad Rating Call---- cx already given good rating // coupon share 24 hr // agent chinu
FB Bad Rating Call---- cx wants to call back// agent chinu
FB Bad Rating Call---- / Language barrier// agent chinu
FB Bad Rating Call---- /while i am given opening call drop by cx// agent chinu
FB Bad Rating Call---- /cx happy with product but not given any rating / guide to cx how to rate / cx agreed // coupon share 24 hr// agent chinu
FB Bad Rating Call---- /cx told that no problem//when asking how much rating given cx not reply // coupon share 24 hr// agent chinu
FB Bad Rating Call---- cx happy with product but not confirm how much given rating / guide to cx how to rate / cx agreed // agent chinu
quality-- )) FB Bad Rating Call---- // cx got product but there is quality issue//cx want return //told to cx against trust pay policy to return //l1 and l2 randomly select
Resolution Given----- info share to cx // request take to return // tat share // cx agreed
coupon share 24 hr //agent chinu
size--)) FB Bad Rating Call---- //cx said that Size issue//cx want to Return /Replacement product//told to cx against trust pay policy to return //l1 and l2 randomly select
Resolution Given----- info share to cx / return request taken / tat share / cx agreed//
coupon share 24hr //agent chinu
damage---)) FB Bad Rating Call---- // cx said product was damage / defective //cx want to Return /Replacement product//told to cx against trust pay policy to return //l1 and l2 randomly select
Resolution Given----- info share to cx / return request taken / tat share / cx agreed//
coupon share 24hr //agent chinu
fake---))FB Bad Rating Call---- // cx informed about the fraud call and SMS regarding fake lucky draw contest
Resolution Given----------information shared to cx and ask not to share any confidential details // cx agree// coupon share 24 hr //agent chinu
puc----)) FB Bad Rating Call---- //cx asking about order pickup as it was out for pickup
Resolution Given---ask cx to wait End of day / today is OFP //info shared//cx agree//coupon share 24hr //agent chinu
same but--))FB Bad Rating Call---- // Cx said Same product but inaccurate description // cx dont want to Return /Replacement product// told to cx against trust pay policy to return //l1 and l2 randomly select
Resolution Given---- info share to cx //apology done /cx agreed// coupon share 24hr //agent chinu
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