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Nisheet-11251 Callme experiment //cx didn't required callback.
Nisheet-11251 Callme experiment //Call didn't connect to cx
Nisheet-11251 Callme experiment //cx want to cancel the order due to place by mistake /price issue //dispatch charges // cancellation request taken // cx agree //order cancelled
Nisheet-11251 Callme experiment //cx want to cancel the order due to place by mistake /price issue //dispatch charges // cancellation request taken // cx agree //tat shared of 24 to 48 hr
Nisheet-11251 //cx want to know order status //product showing RTO //info shared to place new order //cx agree /tat shared of 24 to 48 hr
Nisheet-11251 As there is no response from cx side hence after giving warning call disconnected from this end.
Nisheet-11251 Callme experiment // Same day OFD //info shared that will delivered before 6 pm //courier detail shared ..cx agree
Nisheet-11251 Callme experiment / UD_ODA/ / FNDR not filled / agree tat shared of 24 to 48 hr
Nisheet-11251 Callme experiment //PDWP case /complaint taken/TAT shared of 6 days to investigate POD /apology done/cx agree
Nisheet-11251 cx call to cancel the order // status marked shipped due to place by mistake / because not available at location // cancellation request taken// ask to refuse at doorstep if delivery attempt // cx agree
Nisheet-11251 Callme experiment // cx asked about the order status // order showing beyond promise date //apology done // tat shared of 24 to 48 hr //cx agree
Nisheet-11251 Callme experiment // cx asked about the order status // order stuck at one location /complaint taken//TAT shared of 24 to 48 hr // apology done /cx agree
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