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fb bad rating call //
ISSUE :-no issue
ACTION TAKEN :- feedback taken
COMMUNICATION :-cx said not give any rating
fb bad rating call //
ISSUE :- cx said quality is low
ACTION TAKEN :-complaint taken //complaint not taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- cx said defective and does not work //cx said product was damage
ACTION TAKEN :-complaint taken //feedback taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- cx have size issue //cx have color issue
ACTION TAKEN :-complaint taken //feedback taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- cx said product was different not as mention in the website //cx want to return
ACTION TAKEN :-complaint taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- product was different not as site mention // cx want to return product
ACTION TAKEN :- complaint taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- delay in delivery / courier boy ask to cx pick his order
ACTION TAKEN :- feedback taken
COMMUNICATION :--apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- promo code discount
ACTION TAKEN :- feedback taken
COMMUNICATION :- educate cx about promo code// cx agree
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :-no issue //cx rated us by mistake
ACTION TAKEN :- feedback taken
COMMUNICATION :- want to rate another product or rated by mistake
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- RARE ISSUE ( ___________ )
ACTION TAKEN :- complaint taken
COMMUNICATION :-apology and assurance done //tat share
cx agree //agent kamaldeep
fb bad rating call //
ISSUE :- part and accessories missing //cx want to return the product
ACTION TAKEN :- complaint taken k
COMMUNICATION :apology and assurance done //tat share
cx agree //agent kamaldeep
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