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call dropped by cx, prepaid refund failed, hence assigning the case
call not reachable, prepaid refund failed, hence assigning the case
non relevant tagging, call not picked, prepaid refund failed, hence assigning the case
non relevant tagging, call not reachable, prepaid refund failed, hence assigning the case
call picked, prepaid refund failed, hence assigning the case and shared buy time over call
call not picked, mail already sent by other agent, sent sms again without email and updating
refund credited, hnce closing the case as per cx confirmation
cx confirmed he received refund, hnce closing the case as per cx confirmation
cx said link not opening , hnce assigning the case nd shared buy time over call
cx said link not received, hnce assigning the case nd shared buy time over call
info shared about refund, within 5 working days money wll b credited to account
call nt reachable, incident open to me , hnce updating, case already wth team
case is already wth team, shared buy time over call nd updated
sms link not highlighting, hnce assigning the case, cod payment
cvnkxTa9nx
refund status showing credited, bt cx says not credir, share reference number nd told to contact bank
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