Notes
Notes - notes.io |
CMN-ID_11381_Bhawna
Call Me Experiment //Customer didn't required callback.//
CMN-ID_11381_Bhawna
Call Me Experiment // Customer ask about delivery details // DDR shared // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer ask about delivery details //UD mark // FNDR filled // tat shared 24-48 hrs //Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer asking about order pickup // RL filled // tat shared 2-3 days // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer wants to replace the order //complain taken // tat shared 24 hrs// Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer wants to return the order //complain taken // tat shared 24 hrs// Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // why was my order cancel // given info // ask Customer to place fresh order // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer want to cancel his order // complain taken //order cancelled // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer want to cancel his order // order shipped // ask Customer to refuse at door// Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer asked about refund status // tat shared 24-48 hrs.// Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer ask about delivery details // Same day OFD // ask to wait // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer ask about delivery details // Order not dispatched // tat shared 24-48 hrs // ask to wait // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer not using English & Hindi //
CMN-ID_11381_Bhawna
Call Me Experiment // call drop by Customer //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer didn't received order but status shows delivered //apology done //pod not shared// ask to wait // tat shared 24-48 hours // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer ask about delivery details // item stuck case// tat shared 24-48 hrs // ask to wait // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // Customer ask about delivery details //UD mark Out of Delivery Area // FNDR not filled // tat shared 24-48 hrs ask Customer to coordinate with courier partner for self pickup //Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer ask about delivery details //undelivered on previously // Same day OFD // ask to wait // Customer agreed //
CMN-ID_11381_Bhawna
Call Me Experiment // call drop by Customer and Customer not responding on call //
CMN-ID_11381_Bhawna
Call Me Experiment //Customer asked about replacement status // PUC to RPR tat shared 7-8 days // QC tat shared 24 hrs // ask to wait .// Customer agreed //
CMN-ID_11381_Bhawna
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