Notes
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How may I help you?
SORRY
I am truly sorry to read that XXX, I really understand how frustrating is your situation. But definitely I can help you! So do not worry about it
I am truly sorry to read that XXX, I really understand how frustrating is your situation and if I where you I would be asking the same questions. But definitely I can help you! So do not worry about it
HOLD
I will check the system to see what happened in there, I will be back in a moment, I am looking into this for you!
SALES OUT OF STOCK
I am sorry you weren’t able to obtain this item. However, due to the popularity of the product, we are currently out of stock. Unfortunately, I am unable to estimate when the item will be back in stock. You are welcome to visit the website periodically to see if we receive any more inventory. For some items, you can also sign up to receive email notifications when the item is back in stock. If the option is available, the ‘Get In-Stock Alert’ button will be located just below the price on the website.
XBOX
Unfortunately, due to the high volume of orders that are being processed at this moment, your order has been delayed but it should be shipped within the next 1 to 2 business days. I am really sorry for this delay in your order. As you would know up to this point, these delays are being reflected with every retailer for the same reasons during this holiday season.
I am sorry, but unfortunately the system won't let me make a discount due to our adjustment and discount policies. I already spoke with my supervisor and regret the delay but that it will arrive in one or two business day, so do not worry!
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