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action:
communication:
cisco:60043/VAIBHAV
[email protected]
issue:refund query
Action:relevent info passed//about recieval of bank details//tat shared 2 to 3 days for pick up
communication:info passed//assured of timely refund
CISCO:60043/VAIBHAV
issue//cx asking order is showing delivered but not receieved
action/complaint taken //tat shared 6 days ///cx agreed
cisco/60043/vaibhav
issue:post delivery attempt cx refusal
Action:appology done//directed to mobile snapdeal.com //
communication:cx does not want the product anymore//cx informed he haqve refused the order on delivery attempt due to dispatch charges
CISCO:60043/VAIBHAV
issue:UD delivery not attempted
Action:Fndr filled/tat given/24 TO 48 HRS
communication:FNDR filled /tat given/24 TO 48 HRS
CISCO:60043/VAIBHAV
issue:CX WANT CONFERMATION ABOUT THE SIZE OF PRODUCT
Action:RELEVANT INFO PASSED FROM CHART
communication:AUURED CX OF ASSISTENCE IF SIZE ISSUE IS FACED
CISCO:60043/VAIBHAV
issue:cx wants to cancel the order
Action:info passed request mentioned
communication:cx wants to cancel the order//info passed request mentioned//requested if delivery attempted then refuse order//cx agreed
CISCO:60043/VAIBHAV
issue:
action:
communication:
cisco:60043/VAIBHAV
[email protected]
issue:refund query
Action:relevent info passed//about recieval of bank details//tat shared 2 to 3 days for pick up
communication:info passed//assured of timely refund
CISCO:60043/VAIBHAV
issue//cx asking order is showing delivered but not receieved
action/complaint taken //tat shared 6 days ///cx agreed
cisco/60043/vaibhav
issue:post delivery attempt cx refusal
Action:appology done//directed to mobile snapdeal.com //
communication:cx does not want the product anymore//cx informed he haqve refused the order on delivery attempt due to dispatch charges
CISCO:60043/VAIBHAV
issue:UD delivery not attempted
Action:Fndr filled/tat given/24 TO 48 HRS
communication:FNDR filled /tat given/24 TO 48 HRS
CISCO:60043/VAIBHAV
issue:CX WANT CONFERMATION ABOUT THE SIZE OF PRODUCT
Action:RELEVANT INFO PASSED FROM CHART
communication:AUURED CX OF ASSISTENCE IF SIZE ISSUE IS FACED
CISCO:60043/VAIBHAV
issue:cx wants to cancel the order
Action:info passed request mentioned
communication:cx wants to cancel the order//info passed request mentioned//requested if delivery attempted then refuse order//cx agreed
CISCO:60043/VAIBHAV
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