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(10:52:45 PM) (Client) Bot said: Hello, welcome to the Walmart Help Center! I am Walmart’s automated support assistant.
(10:52:45 PM) (Client) Bot said: We do our best to stock up on the hottest items to meet customer demand, but some items fly off the shelf more quickly than others. Some items may show available when added to your cart, but they are not guaranteed until your order is placed and confirmed. Our agents do not have additional access to inventory or information on when an out of stock item will be available again.
(10:52:45 PM) (Client) Bot said: What can I help you with today?[My most recent order] [Something else]
(10:52:46 PM) (Client) Juliet Thompson Hinds said: Something else
(10:52:46 PM) (Client) Bot said: Choose a common issue from below or feel free to explain it in your own words.
(10:52:46 PM) (Client) Juliet Thompson Hinds said: Out-of-stock items
(10:52:47 PM) (Client) Bot said: Some items are in high demand and may show as out of stock. We apologize for any inconvenience. Our agents do not have additional access to inventory or information on when an out of stock item will be available again. However, you can continue to check items on the site/app for updates. Our commitment remains focused to support our customers and communities
(10:52:47 PM) (Client) Bot said: Did this answer your question?[Yes] [No]
(10:52:47 PM) (Client) Juliet Thompson Hinds said: Yes
(10:52:48 PM) (Client) Bot said: Do you need help with something else?[Yes]
(10:52:48 PM) (Client) Juliet Thompson Hinds said: Yes
(10:52:48 PM) (Client) Bot said: We do our best to stock up on the hottest items to meet customer demand, but some items fly off the shelf more quickly than others. Some items may show available when added to your cart, but they are not guaranteed until your order is placed and confirmed. Our agents do not have additional access to inventory or information on when an out of stock item will be available again.
(10:52:49 PM) (Client) Bot said: What can I help you with today?[My most recent order] [Something else]
(10:52:49 PM) (Client) Juliet Thompson Hinds said: Something else
(10:52:49 PM) (Client) Bot said: Choose a common issue from below or feel free to explain it in your own words.
(10:52:50 PM) (Client) Juliet Thompson Hinds said: Black Friday - Deals for days
(10:52:50 PM) (Client) Bot said: Click [here](https://www.walmart.com/help/article/black-friday-deals-for-days/e94e0e5ed4fc41d4b7e1ea0d11050e54) for information on holiday deals pickup, charges, and other questions.
(10:52:50 PM) (Client) Bot said: Did this answer your question?[Yes] [No]
(10:52:51 PM) (Client) Juliet Thompson Hinds said: No
(10:52:51 PM) (Client) Bot said: Ok, let’s connect you. How would you like us to contact you?[Start chat (1 min wait)] [Email me (within 24 hrs)] [Call me (1 min wait)]
(10:52:51 PM) (Client) Juliet Thompson Hinds said: Start chat (1 min wait)
(10:53:04 PM) (System) Walmart said: AgentJoined,19930739,vn5161b,Jose Tzoy
(10:53:05 PM) (System) Walmart said: Good news! Our agent Jose has joined the conversation.
(10:53:23 PM) (Agent) Jose said:
Hi, Juliet. I'm sorry hear that you are having some issues. Let me take a look and see what I can do.
(10:53:23 PM) (Client) Juliet Thompson Hinds said: Hi
(10:53:36 PM) (Client) Juliet Thompson Hinds said: Ok
31.94 (10:53:55 PM) (Agent) Jose said: In this case in which item you were interested in?
(10:54:08 PM) (Client) Juliet Thompson Hinds said: ps5
13.46 (10:54:22 PM) (Agent) Jose said: I am afraid that for the moment we don'
(10:54:43 PM) (Client) Juliet Thompson Hinds said: oh
25.25 (10:55:08 PM) (Agent) Jose said: I am afraid that for the moment we don't know exactly when it will come back in stock, but don't worry, we are working to re stock it as fast as possible, so be watchful to our site/
(10:55:31 PM) (Client) Juliet Thompson Hinds said: ok thank you
7.91 (10:55:39 PM) (Agent) Jose said:
Is there anything else I can assist you with today?
(10:55:49 PM) (Client) Juliet Thompson Hinds said: no thats all
24.75 (10:56:14 PM) (Agent) Jose said: Thank you for your understanding. Have a good night
(10:56:18 PM) (Agent) Jose said:
It's been a pleasure assisting you today. I’ll be ending this chat now. If you need any help in the future, please remember that you can also visit the Help Center on Walmart.com for answers to many types of concerns. Thanks for contacting us and have a great day!
(10:56:35 PM) (System) Walmart said: Chat session ended
(10:56:35 PM) (System) Walmart said: Chat session ended
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