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Thank you for giving us opportunity to serve you regarding order number .
We understand your concern and apologies for the inconvenience cause to you. While we don't like our customer to undergo any such situation, we truly wish to set things right and help you in this matter.
Customer satisfaction is what drives us and rest assured, you have our full attention. Thank you for being a valued customer.
If you have the time, please take a few moments to click the link above and complete a brief survey. Your feedback is greatly appreciated.
If there's anything else we can do to assist you, please don't hesitate to call us at 1-800-289-6229, or email us at [email protected]. We're here 24 hours a day - 7 days a week.
Thank You,
Amit
macys.com Customer Service
www.macys.com
Phsical MRL:
We have processed for the physical MRL to be delivered
to you. The MRL will be mailed to you tomorrow . You can track your reurn order item with Tracking ID: 1Z7270769092328524. We appreciate your time and patience.
Order tracking and delay:
We have reviewed your order and observe that your order was placed on 1/23/2020. Your order is in transit status. You can track your order in USPS web site with tracking ID: 9200190112856951287730.
While we don't like our customer to undergo any such situation. However, due to delay in your order you can either wait for the item to be delivered or you can request for reshipment of the order item or you can ask for refund. Please provide with proper response. We appreciate your time and patience.
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