Notes
Notes - notes.io |
(6:58:34 PM) (System) Walmart said: Good news! Our agent Dorothy has joined the conversation.
(6:58:45 PM) (Agent) Dorothy said: hi, thank you for contacting us
(6:59:03 PM) (Client) Customer said: hi
19.37 (6:59:22 PM) (Agent) Dorothy said: I'm sorry to know that your order hasn't arrived yet
(6:59:45 PM) (Agent) Dorothy said: please let me check your order and see what I can do for you
(7:00:07 PM) (Agent) Dorothy said: can you wait for a moment while I look into the order please?
(7:00:24 PM) (Client) Customer said: waiting .. ok
(7:01:34 PM) (Client) Customer said: I logged into chat last week Friday and was told that I can expect the delivery on Monday 12/07
142.36 (7:02:47 PM) (Agent) Dorothy said: Hover-1 Nova Hoverboard, LED Wheels, LED Headlights,160 Max Weight, 7 MPH, 6 Mile Distance
(7:02:52 PM) (Agent) Dorothy said: is this the correct one?
(7:02:59 PM) (Client) Customer said: yes
5.40 (7:03:05 PM) (Agent) Dorothy said: Thank you
(7:03:58 PM) (Agent) Dorothy said: the order has been shipped but, I can track the order, the system has issues now, So I'm unable to check the order with the carrier
(7:04:29 PM) (Client) Customer said: I was told the same.. how do we know that we can expect the product or if product is out of stock
(7:05:17 PM) (Client) Customer said: can you guys connect with the carrier and find out what is happening ? Should I cancel this order
67.03 (7:05:36 PM) (Agent) Dorothy said: Please let me check it with my support team if I can do something
(7:05:48 PM) (Client) Customer said: thank you
42.94 (7:06:31 PM) (Agent) Dorothy said: I can only process a refund, but I want to know if there is other thing to do
(7:06:35 PM) (Agent) Dorothy said: thanks to you
(7:06:59 PM) (Client) Customer said: so are you saying you dont know for sure if the product got shipped ?
(7:08:09 PM) (Client) Customer said: you there ?
(7:08:29 PM) (Client) Customer said: you can process refund if you are certain that the product got out of stock
216.83 (7:10:36 PM) (Agent) Dorothy said: the order is shipped, but I'm not know what had happen with the carrier
(7:11:17 PM) (Agent) Dorothy said: But I can process a refund, I can take it as lost if you want
(7:11:53 PM) (Client) Customer said: can't imagine it taking this long.. have to assume it's lost
(7:12:11 PM) (Client) Customer said: ok .. please process the refund
52.52 (7:12:45 PM) (Agent) Dorothy said: Ok, a processed a refund and I apologize for this inconvenience
(7:13:04 PM) (Client) Customer said: its a bummer
127.82 (7:15:12 PM) (Agent) Dorothy said: I can understand that this could be frustrating
(7:15:24 PM) (Agent) Dorothy said: Im really sorry
(7:15:37 PM) (Client) Customer said: lets go ahead with the refund.. you are fine
35.86 (7:16:13 PM) (Agent) Dorothy said: I've already process the refund for you, you'll receive an email confirmation and the refund will be post within 5 business days
(7:16:23 PM) (Agent) Dorothy said:
Is there anything else I can assist you with today?
(7:16:39 PM) (Client) Customer said: nothing else .. have a nice evening
(7:16:55 PM) (Client) Customer said: i'll watch for the email.
37.19 (7:17:16 PM) (Agent) Dorothy said: It's been a pleasure assisting you today. I’ll be ending this chat now. If you need any help in the future, please remember that you can also visit the Help Center on Walmart.com for answers to many types of concerns. Thanks for contacting us and have a great evening!
(7:17:21 PM) (System) Walmart said: Chat session ended
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
