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ACTION :- FNDR FILLED
COMMUNICATION :- appoligise asked to wait 24-48 hours we will try to deliver according to your prefered time and date
ISSUE :- customer want to return the product
ACTION :- COMPLAINT RAISED
COMMUNICATION : INFO GIVEN TAT SHRED ASK TO WAIT CUSTOMER AGREED
ISSUE: WANT TO KNOW DELIVERY DETAILS
ACTION : INFO SHARED DDR SHARED
COMMUNICATION : INFO GIVEN WE WILL TRY OUR BEST COURIER PARTNER NO. SHARED TRACKING DETAILS SHARED CUSTOMER SATISFIED
ISSUE :- CUSTOMER WANT TO KNOW ABOUT REFUND STATUS
ACTION : MACRO SENT
COMMUNICATION : ASK TO SHARE NEFT DETAILS TAT SHARED CUSTOMER AGREED VISHAL
ISSUE : CUSTOMER RECEIVED A FRAUD CALL
ACTION : DETAILS CAPTURED
COMMUNICATION : ASK TO NOT TO SHARE PERSONAL DETAILS CUSTOMER AGREED
ISSUE : CUSTOMER WANT TO KNOW ABOUT PRODUCT DELIVERY STATUS
ACTION : STATUS IS RTO
COMMUNICATION : INFO GIVEN THAT PRODUCT IS RETURNED TO SELLER ASK TO PLACE NEW ORDER CUSTOMER AGREED
ISSUE: CUSTOMER WANT TO KNOW ABOUT COMPLAINT STATUS
ACTION : TAT SHARED
COMMUNICATION :- TAT SHARED ASK TO WAIT CUSTOMER AGREED
ISSUE :-
ACTION :-
COMMUNICATION :-
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