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Hi, Good Afternoon! I am Rohit, How can I help you today?
Hi, Good Evening, I am Rohit, How can I help you today?
Namaskar! Main Rohit, aaj apki kya help kr sakta hu?
How may I assist you?
Main apki kya help kr skta hu?
Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!
Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!
Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.
Are you talking about this order ?
Kya aap iss order ke bare mai bat kar rahe hai ?
I am unable to fetch details from the given number. Please share your Order/Suborder Id, So that I can assist you!
Maafi chahenge koi uttar na milne ke karan is baatcheet ko samapt kiya ja raha hai. Snapdeal ko apna keemti samay dene k liye dhanyawad, apka samaya shubh ho.
Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.
I apologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.
How may I assist you?
Main apki kya help kr skta hu?
Is there anything else I may assist you?
Kya iske alawa main apki aur koi sahayta kar sakta hun?
I am sorry for the inconvenience caused.
May I know your exact concern please?
Kya mai apka exact concern jaan sakhta hu ?
How may I assist you regarding this order?
Just a reminder for you to answer.
Ye apke jawab dene ke liye ek reminder hai.
We are closing this conversation because of no response from your side. You may contact us again
Stay safe and have a good day!"
Maafi chahenga koi uttar na milne ke karan is baatcheet ko samapt kiya ja raha hai. Snapdeal ko apna keemti samay dene k liye dhanyawad, apka samaya shubh ho.
I am sorry for the inconvenience caused. Rest assured, this will be taken care of.
Thank you for contacting Snapdeal. Have a nice day!
kindly elaborate your concern so I assist you better!
Kirpya vistaar mai apna concern btae taki apko jankare de sakun!
Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. I request you to please wait for 24 to 48 Hours.
If you have any concern/query related to Snapdeal please share so that I could assist you.
Agar aap snapdeal ke sambhandhit koe jaankare chate hain, kirpya mujhe btaen take apko jankare de sakun.
Whatsapp Chat ID –
———————————-—————-—
Cust Concern – cx want to know about
Action Taken – replied on whatsapp
Communication –info shared
Rohit
REFUND
--------------------------------------------------------------------------------------------------------
Let me check the details for you, Please allow me a moment.
If within TAT
I have checked the details and your refund was initiated on <date> by us and banks usually takes around (Refund TAT) to reflect the amount in your account.
Don't worry sir/ma'am, your refund will reflect in your account soon.
If you do not get the refund within the timelines, please contact us. we will be happy to help you .
If outside TAT
I have checked the details and your refund was initiated on <date> by us. I am really sorry that you did not get the refund till now .
I would request you to please get in touch with your Bank and share this reference number <Ref #>.
Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you .
------------------------------------------------------------------------------------------------------
ADDRESS ISSUE
"If MFG not created yet -
Sir/ma'am, I can surely help you with this, Can you please share your new address & phone number
Once shared
Just allow me a moment so that i can make the required changes
<Update the new address & number in the 'Change Address' section>
If MFG created but not shipped -
i am really sorry, your item is already packed & ready to be shipped. No changes can be made now.
If your new address is near by to your existing, you can coordinate with the courier boy to get your item delivered as per your preference.
If MFG created & shipped -
i am really sorry, your item is already shipped & its with the courier. No changes can be made now.
If your new address is near by to your existing, you can coordinate with the courier boy to get your item delivered as per your
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