Notes

Xpressbees: 02049116100
bluedart: 18602331234
Delhivery: 01246719500
Ecom Express: 8376888888
FedEx: 1800 419 4343
Gati: 1860 123 4284

9988696806 - connect bill payment
43885261539

01725050505-connect bill help
01725055355-connect tech support

Address can not be changed:
We understand you want to change your delivery details. We suppose to make the changes as per your request but at this very moment we are not able to proceed with that as it is already assigned to our courier partner for shipment at your given address. We apologize for any inconvenience it might have caused you.


BANK OF BARODA DISCOUNT OFFER:
As per your concern, we would like to inform you that to avail the offer available for Bank of Baroda debit and credit card can be availed b selecting the offer on payment page,10% Instant Discount will be calculated on the net paid amount by the customer.
​​​​​​​If you require any further assistance, feel free to reply, we'd be glad to help you.


Cx Busy:
Thank you for contacting Snapdeal. As per our telephonic conversation on 9829269765, we can understand you are the busy at this moment and we respect our customer's privacy. If you require any info you can contact us again and we assure to assist you with best of our abilities.


CIP:
We have noted your cancellation request of the item. As per your order cancellation request is taken and now cancellation is in progress. After successful cancellation we might take 24-48 hours to initiate your refund of amount Rs. XXX and it will be credited in your account within 7-10 working days.
We appreciate your patience and co-operation in this regard.

Courier related:
This mail regarding your query about receiving order. We would like to tell you once the order is refused to accept from your side our courier partner will attempt to deliver few times before it is returned to our warehouse. At the time when the product is with our courier partner you can coordinate with them regarding delivery. If it is possible to meet your expectations we will be happy to deliver the product as per your preference.


Delivery charges:
Thank you for contacting snapdeal regarding your concern. We would like to tell you that the delivery charges which are being add on to your order is for choosing cash on delivery option. We recommend you to choose online payment via m.snapdeal.com to avoid delivery charges on your order.
We hope this might help in resolving your query. For any further assistance please feel free to contact us, we will be glad to help you.

Discreet Packing:
This mail is regarding your product confidentiality. We would like to tell you that we always tend to deliver the product as per your customer's preference. At the time of delivery when the product is with our courier partner you can coordinate with them so that we can deliver your delivery as per your expectations.
For any other additional information on your order, please right us mail on [email protected] , we will be happy to answer all your queries.

Free Gift:
We understand your concern regarding the free gift offer which was shown to you on Snapdeal. We always bring our best offers for our valuable customers. Feel free to choose the option of free gift on the order checkout page. After choosing the option and successful order completion you will receive a link via sms related to this free gift offer within 3 days in which you will receive the redemption code and URL of the offer link. Click on that link at it will lead you to get your offer from Zoomin.com which is offering users a free photo book worth Rs. 299.00 or equivalent discount via the coupon code sent to you. Upload your favourite photos to be printed in the photo book and use code at checkout. You have to pay just 89/- to grab this offer and you will receive it with your order. This offer is limited to used once by per customer.


Login related:
Thank you for contacting Snapdeal. As per your query , it seems someone trying to breach your privacy. We request you to please change your Snapdeal password as soon as possible. We also request you to do not respond to any OTP or messages which are triggered without your authorization.

I hope this will help in resolving your concern. For any further assistance please feel free to contact. We will be glad to help you.

Mobile number change:
We are unable to change your mobile number of your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any changes in an account. However if you wish you can update your new number in add address section of edit account option.


Notification:
We always wanted to deliver our best offers to our valuable customers that is why we update latest offers time to time by sending you notification. In case you do not wish to receive any notification via email or SMS, we request you to please turn off the notification option available in "settings" section which you can see in your profile.

Order history delete:
This mail is regarding your concern on removing this order from your My orders list. As much as we want to make the changes as per your request but we unfortunately we can not make it possible as there is no such option available to remove any product details from order history. We respect our customer's privacy so we will not be able to make this possible.


Out of stock:
This mail is reference with your query on product availability. Unfortunately, the product is not in stock at this moment. But we would like to tell you that we have assigned the the notification on your email account so that as soon as we restock you can get an update and you can purchase the same.
​​​​​​​For any further assistance feel free to contact us, we will be glad to help you.


Order Info:
This mail is regarding your query about your order. As per the information, the product which you have ordered
For any further assistance feel free to contact us, we will be glad to help you.

Price Breakup:
This mail is regarding your query about your order. As per the information, your order price is Rs.
Here is a price breakup for you:
Product selling price: Rs.
Delivery charges: Rs.
Payable amount: Rs.
For any further assistance feel free to contact us, we will be glad to help you.


POD:
We would like to tell you that we have already shared Proof of Delivery with you today on 4:41pm. We request you to check our previous mail and reply so that we can take action accordingly.


Price Fluctuation:
This mail is regarding your query on change in the price of your order. We understand that there is a fluctuation in the delivery charges. As much as we want to provide you best offers available, this fluctuation may depend on the update in respective offer's Terms and Conditions. It also depends upon the distance and courier services by which it is going to be delivered. We apologize for any inconvenience it might have caused to you. We request you to please continue with the available offer for now and we ensure you to provide better experience in the future.

Rating:
We always happy to listen to our customers.
We get to know that you are ready to share your experience with your recent purchase. If you are looking forward to rate the product which you have ordered recently, please visit our application and check the same product to rate. Else you can go to my order > find the product you want to rate > click on the product which will redirect you to product page.
You will find rating and review section in the bottom of that page.
We will be happy to help you for any future assistance.


Sell on snapdeal:
Thank you for contacting Snapdeal!
We can see you are getting issue with your seller account. As much as we looking forward to help you, we kindly request you to visit our snapdeal official website and click on sell on snapdeal to contact with our seller panel.
For any further assistance please feel free to contact, we'll be glad to help you.

VIP membership:
This mail is regarding your VIP membership subscription. We are sorry to inform you that the subscription of your VIP membership is not activated. We request you to please choose the VIP membership option while checking out to get benefit on your delivery charges. You will get the benefit only after the payment for the subscription is completed.


Want to place order:
Thank you for contacting Snapdeal. It come to our attention that you are looking forward to purchase a product from Snapdeal. As much as we appreciate your interest we also recommend you to visit our website snapdeal.com or via application you can check our latest offers and products with best price available in the marketplace.

We would like to tell you that if cash on delivery option is not available with you right now you can choose other payment methods such as:
-Credit card/Debit card
-E gift voucher
-UPI
-Net Banking

We have received your request for deleting Snapdeal account. Please share the registered email account and mobile number so that we can make the changes as per your preference.

We have received your request for changing address details. Please share the details so that we can make the changes as per your preference.

This is regarding the refund status of your item. We are working on your refund and it's under investigation. Please allow us minimum of 24-48 hours to initiate your refund and the same will be reflected in your account within 6 days. We will update you at the earliest and and keep you updated via email or SMS.

For any further assistance please feel free to contact us. We will be glad to help you.

your order is out for delivery and our courier partner will contact you for the delivery at the earliest.

We apologize for any inconvenience it might have caused you.
As per our telephonic conversation on
We tried contacting you on your number XXXXXXXXXX but unable to reach you.
Due to non calling hours unable to call customer so team will call in calling hours
Thank You,
Team Snapdeal