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call not connected, so put the case in internal updates for 4 hours...
1st attempt cx want call bck, so put the case in internal updates for tomorrow 9 am...
info already shared wth cx, mail open to me, hnce keeping internal rest of the time
call not connected, so put the case in internal updates for 4 hours...
no update in tracker from L3 team, hnce keeping internal 24 hrs without calling
info shared , hnce keeping internal, sms dt not highlighting
info shared about the motorola led tv delivery and installation date , hnce keeping internal, sms dt not highlighting
info shared about the motorola led tv delivery date and shared tat 24 hrs , hnce keeping internal,
called cx for feedback, call not connected , hence keeping internal 4th attempt
call connected, taken feedback, cx happy with product, informed that we wll call bck before policy period over, hnce keeping internal
call connected, product delivered nd installation completed, informed that we wll call bck before policy period over for feedback, hnce keeping internal
call connected ,cx was happy with product, good experience , no issues , solved the case
call connected ,cx was happy with product, good experience , no issues , solved the case as its 9 th day of policy
call connected, cx busy want call back aftr 4 hr, hnce keeping internal
cx did nt recieved the call, so sent mail nd solved the case as it is last day of policy
call connected, inform cx about delivery of the product nd installation tat, hnce keeping internal
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