Notes

CANCELLATION REQ (REQ TO HOLD FOR CANCELLING ORDER)

I will cancel this order for you. Please give me a moment .
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ASKING REASON

Sorry to hear that, you want to cancel this order.
May, I know the reason for cancellation, as this is one of our best selling item & I am sure you will like it.
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WHY WAS MY ORDER CANCEL

Sir, As checked your order got cancelled due to <cancellation reason>
I am really sorry for the inconvenience caused. I have escalated your concern and be assured this will not happen again
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CANCELLED BY US
Sir, As requested by you, Your order has been cancelled. Would like you to see you again shopping with us!
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NO CANCELLATION
Sir, I apologize cancellation is not possible now as the item has already dispatched. However, you can refuse to accept the order at the time of delivery.
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PREPAID NON CANCELLATION
Sir, I apologize cancellation is not possible now as the item has already dispatched. However, you can refuse to accept the order at the time of delivery.

Once you refuse, we might take up to 6 business days to initiate your refund. The amount will be credited to your card/account within 7-10 business days after initiation.
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CANCELLED BY US PREPAID

Sir, We have taken your request for cancellation and we will notify you via sms/email within next 24 to 48 hours with latest update on this request. As soon as the product will be cancelled we will initiate the refund amount of ₹386.00 within 24 to 48 hours and it will reflect within 5 working days in your account post initiation
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DISPATCH TO DELIVER

NOT IN CANCELLATION STAGE
jaisa ki mai check kar paa rhi hu yeh order cancellation stage pe nhi hai apse request krugi ap apna order deliver hote smay order lene se mna kar de apka order cancel ho jayega

DELAY IN DELIVERY
Sorry! Your order will be delivered with a delay. We understand the importance of timely delivery and our teams have prioritized the delivery of your item at the earliest.
I can see your order is in Transit. We are working round the clock to deliver the order at the earliest.

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REQUEST TO PLACE NEW ORDER

Yes Sir Mam. Would request you to place the order and you can check Product Delivery Date mentioned while placing the order!

Yes Sir Mam, Apse request krta hu ki aap order place kre aur order place karte samay product delivery dates check kr le.
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PRODUCT NOT SHIPPED WITHIN PDD

Mam, Mai apko btana chaungi ki apka order apko on or before 29 Oct-31 Oct tak deliver hoga .Meri request hai ki ap wait krlijiye hmari koshish rhegi ki apka order jald se jald deliver ho jaye ap bilkul nischint rhiyega. Order jese hi dispatch hota hai apko update SMS or email ke dawra diye jayege
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Sir, aapaka order jald hee bhej diya jaega aur aapako email aur sms ke maadhyam se ek update milega.
saath hee, main ab aapaki case amanger hoon jo aapake order ka samay par vitaran sunishchit karega. main yah sunishchit karane ke lie kadee mehanat karoongi ki 20 Sep-22 Sep ko ya usase pachale aap tak pahunch jae.

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PRODUCT SHIPPED WITHIN PDD
Sir, jaisa ki check kr pa rhi hu, aapka order transit mein hai aur hum koshish kr rhe hai ki apka order 01 Nov-03 Nov tak deliver kr diya jaye !
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders

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EXACT DATE
Sir, I can't commit exact date of product delivery but our team is working hard to deliver your product at the earliest!
We will share timely update to you over the email/SMS!
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Sir Mam, Apko koi exact date ki commitment ni kr payenge. Par aap nischint rahe hmari team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara eske regarding update karenge.

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DELAY IN DISPATCH

Sir Mam, I have checked your order details and found that it is under process of dispatch and scheduled to be delivered by DATE
We will update you once dispatch via SMS/Email.

Sir Mam, jaise ki main check kr payi hu aapka order dispatch hone ki process me hai aur ye iski delivery DATE ko ki jani hai.
Jese hi order dispatch ho jata hai, hum apko Email/SMS ke dwara eske regarding update karenge .

PRODUCT STUCK AT COURIER

Sir Mam, I can see that delivery of your order has been delayed. We apologies for inconvenience caused here. Would like to inform you that we have started serving to our customers as per new guidelines by Govt. Hence, will get your order deliver at the earliest.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Sir Mam, jese ki dekh payi hu apke order ki delivery me delay hua hai. Asuvidha ke liye khed humein hai.
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders


URGENT/ SPECIFIC DELIVERY NEEDED

Sir Mam, We have started serving to our customers as per new guidelines by Govt. Hence, I am taking your request for urgent delivery and will try to deliver it as soon as possible.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Mam, aapko batana chahungi ki order ki delivery date maximum samay hota hai lekin product ko pehle he deliver karvane ki puri koshish rehti hai , aapki request ko forward kar diya gaya hai ki aap product jald se jlad chahte hai , team puri koshish karegi ki time se product aapko deliver ho jaaye.

Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders


UD REASON

Sir, jesa ke check kar pa rhi hu, apke order ki delivery poori nhi ho payi kyunki Customer Refusal
Please confrim krwaye ki kya apko courier partner se 25/10/2020 ko koi call aaya tha delivery ke liye.

Confirm karwane ke leyai dhanyawad, please thoda samay de taki apka concern update kar sku jisse apke order ke delivery jald se jald karwayi jaye .

UD RESCHEDULE

Sir, the package was undelivered due to some unknown courier issues and we apologize for the inconvenience caused. We will deliver your order at the earliest.

Here are the tracking details for easy tracking
Courier Name :
AWB Number :
Courier Contact Number :
Courier Website :

Sir, apka order courier partner ki side se kuch unknown issues ki wajah se deliver ni ho paya aur is asuvidha ke liye humein khed hai. Hum apke order ke delivery jald se jald krenge.

Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders


REFUND WHITHIN TAT

Sir Mam, jesa ki check kar pa raha hu, apka refund hmari traf se 17/10/2020 ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay 5working days ka leta hai.
Aap nishchint rhe, apka amount jald hi apke account mai show ho jayega .
Agar apko diye gye samay ke anusar apka amount apke account mai show nahi hota to aap humein sampark kare hum apki help karenge, humein apki help karne mai behad khushi hogi.

REFUND OUTSIDE TAT

I have checked the details and your refund was initiated on 17/10/2020 by us. I am really sorry that you did not get the refund till now
I would request you to please get in touch with your Bank and share this reference number 026623950451.
Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you

Sir, jesa ke check kar pa rahi hu, apka amount hmari traf se 17/10/2020 ko initate kiya gaya hai. Maafi chaungi abhi tak apke account mai apka amount show nahi hua hai .Apse request karungi please aap ek baar apne bank se eske regarding contact kare is UTR ke sath 001919312686
Agar bank se apko iske regarding help na mile to aap please humse dubara contact kre, apke help ke jayegi, humein behad khushi hogi apki help karne mein



Bank Of Baroda Credit Card offer
I would like to inform you that we having Bank of Baroda Credit card offer

T&C of offer
7.5% Instant discount on BOB Credit cards across all categories on Snapdeal
Minimum txn
₹ 500 for non-EMI and ₹2500 for EMI transactions (All durations 3,6,9,12,18,24 month)
Maximum Cashback
Upto INR 750 per card per month
Duration
10th May – 31st March'21

SELLER RELATED QUERY

We see that you are interested in selling your products on our website/app. Selling on Snapdeal is easy! All you need is:
GST Number
Company PAN Card
Current Account Number
So just log into our website/app, click on 'Sell on Snapdeal' and fill in required details. Post filling the form the team will revert you in 7-10 business days.

REFUND WHITHIN TAT

I have checked the details and your refund was initiated on <date> by us and banks usually takes around (Refund TAT) to reflect the amount in your account.
Don't worry sir/ma'am, your refund will reflect in your account soon.

If you do not get the refund within the timelines, please contact us. we will be happy to help you .

HINDI

Sir Mam, jesa ki check kar pa raha hu, apka refund hmari traf se 17/10/2020 ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay 5working days ka leta hai.
Aap nishchint rhe, apka amount jald hi apke account mai show ho jayega .
Agar apko diye gye samay ke anusar apka amount apke account mai show nahi hota to aap humein sampark kare hum apki help karenge, humein apki help karne mai behad khushi hogi.
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REFUND OUTSIDE TAT

I have checked the details and your refund was initiated on <date> by us. I am really sorry that you did not get the refund till now .
I would request you to please get in touch with your Bank and share this reference number <Ref #>.

Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you .

HINDI

Sir, jesa ke check kar pa rahi hu, apka amount hmari traf se 17/10/2020 ko initate kiya gaya hai. Maafi chaungi abhi tak apke account mai apka amount show nahi hua hai .Apse request karungi please aap ek baar apne bank se eske regarding contact kare is UTR ke sath 001919312686
Agar bank se apko iske regarding help na mile to aap please humse dubara contact kre, apke help ke jayegi, humein behad khushi hogi apki help karne mein