Notes

Hi, Good Evening! I am karan garg . How can I help you?

Namaskar! Main karan apki aaj kya sahyata kr skta hu?

How may i assist you?
Main apki kya help kr skta hu ?

Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.





Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

I will quickly check the information for you. Kindly allow 2-3 minutes. We appreciate your cooperation here.



Aap 2-3 minute ka samay dijiye taki main apke order ki jankari check ki ja ske. Apke sahyog ki sarahna karte hain.

appology for deliveryy

@@#$#$%#%$%$^%$^$^%^%^%^&%&^
I am directly escalating your concern to the higher authority of and I will personally review your account and make sure that your order will get delivered at the earliest.

There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step."

No need to worry, you will be fully assisted.
Nischint rhe apki puri sahayta ki jayegi.

I apologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

Thank you for your precious time!
Dhanyawad samay dene ke liye.


There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible.
Maafi chahunga apko preshani hui.Aap nishchint rhe apko order ki jldi hi krwayi jayegi.





I hope you are satisfied with the information provided by me! Is there anything else i may assist you?
Asha hai ki aap meri di gyi janakari se santusht hain ! Kya main apki aur koi sahayta kar sakta hun?


Just a reminder for you to answer.


I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka samay shubh rhe.





I am glad that I was able to help you with the required information.It was nice talking to you. Thank you! Have a nice day.
Apki help krne me mujhe khushi hui! Aapse baat krke acha lga ,humein sampark karne ke liye dhanyavaad! Apka samay shubh rhe.


I am really sorry to hear that you are facing such an issue. I have registered your request with us. Don't worry, I will be personally working on your case to provide you the resolution at the earliest.

Maafi chahunga apko preshani hui, Apki request register krdi gyi h. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem.


Your concern is justified and i understand how you are feeling right now. But be assured i will definitely help you regarding this .Your chat landed on me so now is my responsibility to help you.


Due to COVID-19 and as a measure of abundant caution, our offices are operating with reduced staff due to which you might not able to connect with customer care team over call! We encourage you to please use Whats app channel for assistance/compliant/feedback.



Covid-19 mahamari ke failav or isse savdhani ke roop me office kam employees ke sath working h jiski wajah se aap humein contact nhi kar pa rhe honge. Apse request krte h aap humein Whatsapp ke dwara apni complaint/help/feedback ke liye contact kre.



Please elaborate your concern clearly so i can better assist you




Whatsapp Chat ID11653497
———————————-——————-
Cust Concern – delivery status
Action Taken – replied on whatsapp
Communication –infoo. shared // cx agreee

Whatsapp Chat ID12712390
–——————————-——————-
Cust Concern – cx wants cancel the order
Action Taken – replied on whatsapp
Communication –infoo// shared

Whatsapp Chat ID –12236597


———————————-——————-
Cust Concern – cx ask about delivery ,
Action Taken – replied on whatsapp
Communication – fndr filled infoo. shared

Whatsapp Chat ID – 11599193
———————————-——————-
Cust Concern –cx wants refund
Action Taken – replied on whatsapp
Communication – infoo shared // cx agree

Whatsapp Chat ID 12266981




———————————-——————-
Cust Concern – sQuery about an product
Action Taken – replied on whatsapp
Communication –infoo shared


Whatsapp Chat ID –12592621




———————————-——————-
Cust Concern – fake offer query
Action Taken – replied on whatsapp
Communication –infoo shared


Sir abhi corona lockdown ke kaaran poore bharat mein sakht aandolan pratibandh lagae gae hain!
esleyai delivery krne mai mushkil ho rahe hai . apse request karungi aap order place kejeyai apko order place karte samye maximum delivery date bta de jaegae




Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. I request you to please wait for 24 to 48

I have checked that your order expected delivery date is 27 May, 2020
I have checked that your refund will be initiated from our end 11/4/2020 10:36 pm and your reference number is 36029117428
#######################################################################################################################

###### ORDER VERIFICATION #####
#
Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation email.

Sir/mam jesa ke check kar pae rahe hoon apke product ke delivery abhi tak nahi ho pae apka product Customer Refusal ke karan delivered nahi ho paya hai ..kya apko 21/4/2020 ya 22/4/2020 ko koe call aae the delivery ke regarding .

Confirm karwane ke leyai dhanyawad.please thoda samay dejeyai taki apka concern update kar pau or apke order ke delivery jaldh se jaldh deliverd karwae jae .

Apka concern update kar deya gya hai sir ..pure koshish ke jaege apke sath delivery attempts dubara karwae jae ..24-48 hours ke andr apko team ke tarf se update dae deya jaega .
Maafi chaungi apko ashuvidha hue hai apko yakin delate hoon dubara apko ase ashuvidha hamre tarf se face nahi karne padhege .
Aap bilkul worry mat kejeyai poore koshish ke jaege ke jaldh se jaldh apka order apke door steps par deliverd karwaya jae .

#######FRAUD RELATED############




Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he.



Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain.



Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai.
Hamare sabhi offers aapko website/app par hi show kartein hain or please app enke sath apne koe bhe personal ya account details share mat kejeyaiga .


######PROMO CODE #######

Agar ap promo code ko use krna chathe hai . toh ap apna koi bhi product ko select krle .Ap promo code ko enter kr skte hai Review Order' page pr snapdeal ke or payment page hmari application ke.apko turant hi discount mil jaiga




PRICE PROTECTON Sir Mam, if the price is showing less to you of the same product which you have placed, then do not worry, you can claim that difference amount. I request you to please send us a mail at [email protected] by adding 'Price Protection' in the subject of the mail and you have to share the order ID and the Screenshot/Image of the same product with the selling price.
Once you shared the mail, our team will revert back to you within 24 hours.

Sir Mam, agar apko same product ka price kam show ho rha hai jo apne place kiya hai, toh aap nishchint rhe aap ise claim kr skte hai. Apse request krunga ki aap [email protected] par ek mail kre jiske subject me 'Price Protection' mention kre aur mail me us product ka order ID aur sath me usi product ka Screenshot/Image selling price ke sath humein share kre. Jese hi aap mail share krenge, hmari team apko 24 hours me revert back kregi.



cx wants senior call !!!!!!!!!!!!!!@#########

I apologize senior is not available now , if you want to contact would request you to please share a mail on [email protected]

cx wants change mail

We are unable to change/delete the email address associated with your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any change/delete in the email address associated with an account.


delivery appolgy
I know that there has been a delay but please be assured that we are working hard to get your item to you at the earliest.


#######REFUND

If within TAT
"Let me check the details for you, Please allow me a moment.

If within TAT
I have checked the details and your refund was initiated on 5/10/2020 by us and banks usually takes around 6 days to reflect the amount in your account.
Don't worry sir/ma'am, your refund will reflect in your account soon.




If you do not get the refund within the timelines, please contact us. we will be happy to help you .

If outside TAT
I have checked the details and your refund was initiated on 29/9/2020 by us. I am really sorry that you did not get the refund till now .
I would request you to please get in touch with your Bank and share this reference number <Ref #>.




Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you .

Free gift offer

Once the order is placed, the link with code will be sent to the you within 3 days then you have to click on the link which will take you to a different website.

Then you need to pay delivery charges (Rs 89) also for the free gift that you will get with the original order.