Notes

Not Contact:
Call Me Exp //Ankush-11317//Cx Number Busy//
Call Me Exp //Ankush-11317//Cx Disc The Call//
Call Me Exp //Ankush-11317//Cx Number Switched Off //
Call Me Exp //Ankush-11317//Cx Didn't Respond // No Answer //
Call Me Exp //Ankush-11317//Cx Req Call Back//
Call Me Exp //Ankush-11317//Cx Number Is Out Of Coverage Area //
Call Me Exp //Ankush-11317//Cx Number Didn't Connect //
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Delivery Status:
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status//Info Shared //DDR Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want The Delivery// UD Marked // FNDR Filled // TAT Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want Delivery Status// Order RTO // Shared TAT For Refund // Cx Agree
Call Me Exp //Ankush-11317//Cx Want Delivery Status// Order RTO //Info Shared // Ask Cx To Place New Order // Cx Agree
Call Me Exp //Ankush-11317//Cx Want The Delivery//Info Shared // FNDR Filled //TAT Shared //Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status// Out For Delivery // Info Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status// Status Shows Delivered // Cx Confirmed With Neighbours // Ask Cx To Wait // Info Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status//Order Not Dispatched Yet // Info Shared //DDR Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status//Order Is Late //PDD Breached // New EDD Shared // Info Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Know Delivery Status//Order Is Late //PDD Breached // New EDD Braeched // Info Shared // Cx Agree
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Pick Up Status:
Call Me Exp //Ankush-11317//Cx Want Pick Up// RL Filled // TAT Shared // Cx Agree
Call Me Exp //Ankush-11317// Cx Want Pick Up ASAP // Out For Pick Up // Info Shared // TAT Shared // Cx Agree
Call Me Exp //Ankush-11317//Cx Already Give The Product // PUC Not Marked // RL Panel Filled // Info Shared //Cx Agree
Call Me Exp //Ankush-11317//Cx Already Give The Product // Out For Pick Up Status // PUC Not Marked // RL Panel Filled // Info Shared //Cx Agree
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Cancel Status:
Call Me Exp //Ankush-11317//Cx Want To Cancel The Order// Order Cancelled // Cx Agree
Call Me Exp //Ankush-11317//Cx Want To Cancel The Order//Status Shipped // Complaint Raised // Ask Cx To Refuse Order From Doorstep If Delivered // Cx Agree
Call Me Exp //Ankush-11317//cx want to know the reason of order cancellation // info shared to cx // request to cx to place a new order // cx agree
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Fake Calls:
Call Me Exp //Ankush-11317// Cx Receving Fake Calls //Info Shared // Macros Shared // Cx Agree
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Return/Replacement Related :
Call Me Exp //Ankush-11317//Cx Want To Know About Replacement Status// Tat Shared // Cx Agree
Call Me Exp //Ankush-11317// Cx Want To Return The Product // item Defective // Info Shared //Complaint Raised// Tat Shared // Cx Agree
Call Me Exp //Ankush-11317//Empty parcel case // complaint taken // TAT shared // cx agree
Call Me Exp //Ankush-11317//item shipped together case// complaint taken//TAT share
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Refund Related:
Call Me Exp //Ankush-11317// cx told payment deducted but order not confirmed // Refund Tat shared to cx // cx agree
Call Me Exp //Ankush-11317// Cx Want To Know Refund Status //Info Shared // Tat Shared // Cx Agree
Call Me Exp //Ankush-11317// cx ask for refund status //NEFT details not present // macro send and informed to cx to provide bank details//cx agree
Call Me Exp //Ankush-11317// cx ask for refund status // refund initiated but not yet reflected // compaint raised // TAT shared // cx agree
Call Me Exp //Ankush-11317//cx ask for refund status // told to cx to share bank statement as per mail send // cx agree
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Language Issue:
Call Me Exp //Ankush-11317// Cx Not Speaking English/Hindi // Language Barrier //
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Product info:
Call Me Exp //Ankush-11317//cx asked about details of product and price // information shared with cx //cx agree
Call Me Exp //Ankush-11317//cx want to know about the return policy // information shared to cx about terms and condition regarding 7 days return policy // cx agree.
Call Me Exp //Ankush-11317//cx ask about the originality of the product // told to cx that assured products will be deliver to cx from assured sellers // cx agree
Call Me Exp //Ankush-11317//cx want to know about the warranty of the product // information shared to cx as per PDP // cx agree
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Offer details:
Call Me Exp //Ankush-11317//cx asked about offer details //information share with cx
Call Me Exp //Ankush-11317//cx asking about voucher// information shared with cx
Call Me Exp //Ankush-11317//cx ask about the how to use promocode // information regarding terms and condition of voucher shared to cx // cx agree
Call Me Exp //Ankush-11317//cx told he did not get benefit of promocode // information regarding terms and condition of voucher shared to cx // cx agree
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Specific delivery:
Call Me Exp //Ankush-11317//cx want delivery before promise date // assured to cx for fast delivery // DDR shared //cx agree
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Order Stuck case:
Call Me Exp //Ankush-11317// cx asked about the order status // order stuck at one location /complaint taken//TAT shared // apology done /cx agree
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Address change:
Call Me Exp //Ankush-11317//cx wants to change the delivery address //so do as per cx VOC //cx agree
Call Me Exp //Ankush-11317//cx wants to change the delivery address //so deny to cx as it is not in editable state // cx agree
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Courier Partner Numbers:
Xpressbees: 02049116100
Bluedart: 18602331234
Delhivery: 1246719500
Ecom : 8376888888
FedEx: 18004194343
Gati: 1860 123 4284

Manual Replacement :
Snapdeal QC Centre (Gujarat)
Plot No. 36-37,Block No-1,
Ground floor Suman Desai Ni Wadi Khatodara
Guardian Samachar Surat
Gujarat 395002