Notes

Seven Secrets Behind Interpersonal Conflicts at Work
"Conflicting views are only natural, but Conflicts occur once we elect to express our conflicting views emotionally." - Jensen Siaw
How often times have you ever encountered difficult colleagues which team you just couldn't see eye to eye with? How often maybe you have gotten into unhappy disagreements with peers, subordinates or even your bosses? How often times have you left a job due to interpersonal conflicts and office politics that left you sick and tired?
If you might be a human resource manager, a department head, a team leader or perhaps any leadership position as part of your organisation; then chances are you must have spent or continue to be spending a significant number of your time resolving people issues inside your team. Interpersonal conflicts and office politics should have resulted in employee dissatisfaction reducing productivity in the office.
Wouldn't you choose great if interpersonal conflicts the ones issues are reduced on the minimum, every team member works happily and supportively, and there's greater work satisfaction and enhanced productivity? Is that possible? YES! CERTAINLY! But how?
Let's first take a look at what may cause interpersonal conflicts in the office. Below are seven secrets behind interpersonal conflicts and office politics:
1. Differing Beliefs & Values
Who we are today is shaped by our past experiences that shaped our beliefs and values. With everyone we were young under different environments and experiences, it is only natural our beliefs and values vary from each other. Yet because beliefs and values are might know about hold dearly to in your hearts, it gets very disturbing when our colleagues' speech and behaviours are not consistent with our beliefs. Thus conflicts occur.
2. Differing Expectations & Blueprint
Because we now have different beliefs and values, we also expect items to be achieved differently. In our minds, we now have "blueprints" of how various things ought to be handled and managed. Should we perceive that the colleague speaks and behaves in the manner not congruent with our "blueprints", we learn to place judgments on him. When we judge and stereotype someone, it is very easy to get fault with him, is it not?
3. Differing Objectives & Interests
Almost so many people are in a work for the core reason of getting money. However, we have to the same job with various objectives and interests. find out this here wish to make work and therefore go the extra mile, and some just want to make a living and only do what's required.
Some people concentrate on the collective interests of these team, but others hold on tight very strongly to their personal interests.
4. Differing Needs & Priorities
People arrive at the same organisation with assorted needs. Some of us want to fulfill our requirement for significance thereby proactively get to the good books of bosses and take the lead in projects; others want to fulfill their dependence on security and thus just diligently work on what they have to provide and remain low profile.
Some staff may place family as main concern, however their managers value career moreover and frown upon them leaving work with time or taking time off for youngsters.
5. Differing "Mode of Operation"
According to Neuro-Linguistic Programming (NLP), people receive and process information and events differently inside their brains and so "operate" differently. Some of us communicate visually and say "I we do hope you are able to see my point", while others communicate kinesthetically and solicit feedback by saying "Do you have a a feeling of what I am telling?"
This is akin to two individuals of various personalities or speaking two different languages. When that occurs, miscommunication occurs and conflicts may appear.
6. Psychological Transference
As human beings, we unconsciously project our judgments on others. In our childhood and teenage life, we have to have placed judgments and still have unresolved negative emotions towards some figures in your lives. When we develop, we feature these with us to your relationships and workplace.
Therefore, every time a colleague says something or behaves inside a way that reminds us of the human being whom we have judged or feel negatively towards, we project the judgment onto this colleague and notice the same negative emotion. When emotions come into play, conflicting views become interpersonal conflicts.
7. Lack of Emotional Intelligence and Emotions Mastery
Because emotions play a huge role in fuelling interpersonal conflicts, someone that lacks emotional intelligence , nor understand how to manage his emotions could get into conflicts with colleagues easily. Driven by negative emotions, differing views could escalate into open arguments, hidden sabotages and destructive office politics.
Reconising the significance of emotional intelligence, multinational corporations are actually purchasing emotional intelligence training and coaching for their staff. They usually walk away using a better understanding about emotional intelligence, although not really managing their negative emotions.
Having identified the seven secrets behind interpersonal conflicts, let's discuss briefly on the "HOW" - what can be performed to resolve interpersonal conflicts at the transformational and deeper level:
1. Empower Minds
Help staff to learn much more about themselves so they understand why they believe, feel, say and behave where did they do today. With this understanding, you will have more empathy amongst colleagues and most people are encouraged to adopt personal responsibility for their own thoughts, feelings, speech, behaviours, performance and results.
2. Empower Hearts
With staff taking personal responsibility for own emotions, empower them emotions mastery methodologies and techniques to cope with their negative emotions as they arise. The key this is to take care of and resolve the emotions, not suppress or pretend they just don't exist. The latter will lead to destructive team dynamics and undesirable team performance.
My Website: https://www.bridgemediation.com.au