Notes
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Portal Ticket id :
Issue:
IGCC % -
Exception count-
Resolution: as per DC feedback has been shared.
Portal Ticket id :
Issue:
Resolution: as cx history feedback has been shared.
Portal Ticket id :
Issue:
Resolution: DC over-ridden as per cx issue feedback has been shared.
Portal Ticket id :
Issue:
Resolution: invalid image, feedback has been shared.
Portal Ticket id :
Issue:
Resolution: No image, feedback has been shared.
Portal Ticket id :
Issue:
Resolution: Google image, feedback has been shared.
Portal Ticket id :
Issue: PackagingRestaurant –
Resolution: Issue reported post 5 Hrs,feedback has been shared.
Portal Ticket id :
Issue:
Resolution: Issue reported post 24 Hrs,feedback has been shared.
Portal Ticket id :
Issue:
Resolution: Customers linked to high abusive users,feedback has been shared and ticket closed manually.
Portal Ticket id :
Issue:
Resolution: IGCC issue image time mismatch,feedback has been shared.
Portal Ticket id :
Issue:
Resolution: Order already replicated.
Portal Ticket id :
Issue:
VOC-
Resolution: Unable to understand the concern.
Portal Ticket id :
Issue: missing item
Resolution: Email sent requesting missing item details.
____________________________________________________________________________________________________________________
GLJy?}>.+w4{spv*
---------------Coupon
Portal Ticket id :
Issue:
IGCC % -
Exception count-
Resolution:as per DC coupon
Portal Ticket id :
Issue:
Resolution: Gratification already processed.
__________________________________________________________________________________________________________________________
--------------Refund
Portal Ticket id :
Issue:
IGCC % -
Exception count-
Resolution: (Gratification) as per DC refund processed worth Rs
Portal Ticket id :
Issue:
Resolution: As per IGCC sheet refund processed worth Rs
Portal Ticket id :
Issue:
Resolution: As per system Recommendation refund processed worth Rs
_____________________________________________________________________________________________________________________________
-------------Need Image
Portal Ticket id :
Issue:
Resolution: Asked Images from cx to validate the issue.
Portal Ticket id :
Issue:
Resolution: Asked entire order Images from cx to validate the issue, the ticket has been closed manually.
_____________________________________________________________________________________________________________________________
------Domino's notes
Portal Ticket id :
Issue: Quality issue
Resolution: (Feedback) Dominos feedback shared.
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