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**(EMAIL ID)** :- [email protected]
**(PASSWORD)** :- thAEkjP_-?S8Q*'K

1) FRESH DESK :- https://swiggysupport.freshdesk.com/support/login
2) ONE VIEW :- https://oneview.swiggy.com/#
3) GOOGLE SHEET :- https://docs.google.com/forms/d/e/1FAIpQLSdO6zjWxp0RzrP9WdhoIjtlpmltiDceRAuc6F9P3KM4rKpG5w/viewform
----------------------------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-As per Dc
IGCC Claims :-
Exception Count :-
-----------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-As per DC feedback taken
IGCC Claims :-
Exception Count :-
- ---------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Issue is reported post 24 hours.
-------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Unable to understand the Concern.
--------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Customers linked to high abusive users hence only feedback shared.
-------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Previous agent already shared feedback with Cx hence shared 02 response
----------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Previous agent already processed Refund hence sharing 02
------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Cx not have past 5 order count hence not ran DC only feedback shared as per CX history
IGCC Claims :-
Exception Count :-
-----------------------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Cx has less than 5 orders hence unable to run dc but due to no gratification in history issued a coupon of FOODLOVE-RBKYIA for worth INR /-
IGCC Claims :-
Exception Count :-
------------------------------------------------------------------------------------
Ticket ID:-
Issue:-
Item :-
Resolution:- DC over-ridden as per cx issue feedback has been shared.
-------------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-invalid image, feedback has been shared.
------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Google image, feedback has been shared.
-----------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :- IGCC issue image time mismatch,feedback has been shared.
IGCC Claims :-
Exception Count :-
-----------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Order already replicated.
IGCC Claims :-
Exception Count :-
----------------------------------------------------------------------------------
Ticket ID :-
Issue :-
Item :-
Resolution :-Email sent requesting missing item details.
------------------------------------------------------------------------------------
     
 
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