Notes
Notes - notes.io |
issue:- cx asked about the order status /
action :- dispatch sms sent
communication:- dispatched date & DDR shared // guide cx to wait as we try to del the order asap// cx agree
OFD CASE
issue:- cx asked about delivery status //
action :info shared // ud marked //
communication:- Same day OFD //ask to cx pls wait till end of the day// courier boy deny to deliver the order at the mentioned address // cx agree //
BEYOND DELIVERY DATE
issue:-order late beyond case
action :info shared //
comm-today is last delivery date but status not out for delivery//
delay in delivery guide cx to wait as we try to del the order asap//
apology done// ask cx to wait // cx agree //
RTO CASE
issue:-cx wants to know about order status//RTO case
action :info shared //
communication:-detail shared rto marked// ask to cx pls place new order //
courier boy didnt attempt delivery but false remarks updated //
cx agree //
PDWP
issue- PDWP case //
action- info shared // complaint raised//
comm- guide cx that he didnt rec the order but status shows delivered //
guide to place a new order as placed by cod //
cx agree //
EMPTY PARCEL
issue- cx received empty parcel wants the refund //
action- info shared // tat shared //
comm- guide cx to wait 7 days for the update //
cx agree //
PUC CASE TILL END OF THE DAY
issue- wants to know about the puc status //
action- info shared //
comm- guide cx that the status shows out for puc same day so guide cx to wait till end of the day //
after puc done refund will be initiate within 24-48 hrs for refund initiation and reflect in 2 hrs //
cx agree //
QC TAT BREACHED // REFUND
issue- wants to know about refund status //
action- info shared// tat shared//
comm- guide to wait 24-48 hrs // rpr done // qc tat breached//
cx agree//
REFUND INITIATION
issue-wants to know about the refund status //
action- info shared // tat shared //
comm- guide cx to wait 24-48 hrs for refund initiation and reflect in upi ac within 5 buss days //
cca done// cx agree //
REPLACEMENT
issue-wants to replace the order as received a defective item // used and old item received //
action- info shared // tat shared //
comm- guide cx to wait 24-48 hrs // tat shared 2-3 days // after puc done replacement process will be done within 4-7 buss days //
cx agree //
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
