Notes

Hi, Good Evening ! I am Vishal. How can I help you today?
Namaskar mai Vishal Apki kis prakaar se sahyta kr skta hu ?
Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!
Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!
You have order Sir/Mam let me help you .Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!
I am unable to get your Order / Suborder / Registered Contact Number from the above information , I request you to share your Order / Suborder / Registered Contact Number, So that I can assist you better!
I need your Order / Suborder / Registered Contact Number for registering your complaint So please share me your Order / Suborder / Registered Contact Number, So that I can assist you better!
I am unable to get your product from the contact number , I request you to share your Order / Suborder So that I can assist you better!
Thank you for sharing detail with us! Please allow me some time to check the information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.
Order confirm
- Are you talking about this order ?
- kya aap is order ki baat krr rhe hai ?
Will you please tell me the pickup of your item is done or not?
REFUND or REPLACEMENT
So you want replacement or refund?
Sorry
Sorry for the inconvenience caused
Confirm
Thanks for confirming ! Please allow me some time for fetching details for you.
Confirm krne ke liye dhanyawaad kripya mujhe smay dijiye taki mai apko behtar jaankaari de sku
Reminder
Yeh apke liye reminder taaki ap jld se jld reply kr ske
Hold
Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.
Hold 2nd
Maafi chahuga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.
Further Assistance
Kya iske alawa main apki aur koi sahayta kar sakta hun?
Glad closing
I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Mujhe khushi hue ke mai apko jaankari de paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.
No response closing
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.
Time Closing
Thank you for chatting with us. You may contact us again for Snapdeal related queries, feel free to reply to us, we assure that we will assist you better. Stay safe, and have a good day!
Humse baat karne ke liye dhanyavaad! Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka samay shubh rhe.
I will be sure to pass on what you have told me to our higher authority. I am going to take care of this for you.They will study your case well and interpret the best possible results . we never let our customer without a resolution.
Exchange policy
Sorry Sir we are very regret to inform you that we don't follow the exchange policy whatever you've got is under the description of what seller describes on product description page but we can replace it if we found so Don't worry mam your chat has landed to me it's my duty to provide best possible resolution

I can register your complaint but we are able to give you refund this time , Is this okay for you ?




Re-SCHD
As per your request , the pickup of your item has been schedule and it will be picked and you will get update regarding this within a maximum of 2-3 days. Keep the product in original packing and product should be unused & unwashed and with price tag.
As far as I can see the pickup of your item has been already been schedule and it will be picked and you will get update regarding this within a maximum of 2-3 days Keep the product in original packing and product should be unused & unwashed and with price tag.
Apke anurodh ke anusar maine apki request register kr di hai apka product reschedule krva liya jaayega or apko iske regarding 2-3 din ke ander update kr diy jaayega .kripya product ko original packing me rakhe or use na kiya ho or dhula hua na ho or price tag ke saath ho.
Jesa ki mai check kr paa rha hu apka product ki complaint phele se hi register hai apka product pickup krva liya jaayega or apko iske regarding 2-3 din ke ander update kr diya jaayega . kripya product ko original packing me rakhe or use na kiya ho or dhula hua na ho or price tag ke saath ho.

Cx wants to change delivery address but MFG generates
Whatsapp Chat ID –
Issue –cx wants to change adress details
Action Taken – replied on whatsapp
Communication –info. shared// denail given// MFG generate not able to change //ask to contact delivery boy // cx agree

COUPON APPLY
Order krne ke baad, payment process se phele Apply Coupon ka option aayega ap wah se apna coupon apply kr skte hai.
REFUND INITIATE
Mam/Sir humare dwara apka refund initiate--------- taatik ko kar diya gya hai. Aap is reference number ---------se uss trasaction ka se ap apni bank account me refund ki jaankari prapt kr skte hai.

Aap nischint rhe humare tarf se apki request le li gyi hai apke sysmtem me bhi yeh jald se jald update show hoga .

You can check the description of product on Snapdeal or you can google the product related queries and if you does't find any preferable results you may ask us .
Whatever your product is do tell s through chat . we assure you to we try our best to help you out.


RTO
Sir, We apologize as we were not able to deliver your order due to technical errors. I request you to place new order.We assure you this will never happen again.You can order a new product from Snapdeal.

pickup to ware house journey