Notes

Opening:-

Hi, Good morning! I am Pinky, How can I help you today?

Hi, Good Afternoon! I am Pinky, How can I help you today?

Hi, Good Evening! I am Pinky, How can I help you today?


Namaskar! Main deepika apki aaj kya sahyata kr skta hu?


How are you?

I am fine, thank you for asking. I trust you and your family doing well!

Mai acche hoon! Asha karte hoon aap or apka pariwar bhe accha or Surakshit hoaga!


Details:-

1) Please share your Order / Suborder / Registered Contact Number, So that I can assist you better!


2) Sure I will help you, Please share your Order/Suborder/Registered Contact Number, So that I can assist you!


3) Bilkul main apki help karugi, Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!


Details not correct:-

I request you please provide me the order id of the product.

Without sharing any details I can not help you. Please share your Order/Suborder/Registered Contact Number, So that I can assist you better!

Bina details se main apki help nahi kar paugi ,Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Maafi chahungi apke es registered mobile number se apke koe bhe order ke details check nahi kar pae rahe hoon. Apse request karungi aap mujhe apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Order confirming:-

Are you talking about this order?

Kya aap iss order ki baat kar rahe hain?

Thanks:-

Thank you for sharing detail with us! Please allow me sometime to check information for you.

Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Hold 1:-

Please give me a moment, I will check it for you.

Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

Hold 2:-

I apologize for the delay, I am still working on your concern! Please allow me some more time!

Maafi chahuga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.

OR

I will quickly check the information for you. Kindly allow 2-3 minutes. We appreciate your cooperation here.

Aap 2-3 minute ka samay dijiye taki main apke order ki jankari check ki ja ske. Apke sahyog ki sarahna karte hain.

Assure:-

No need to worry, you will be fully assisted.

Nischint rhe apki puri sahayta ki jayegi.

Unhold:-

We appreciate your patience!

Hum apki patience ka maan krte hai.

OR

Thank you for your precious time!

Dhanyawad samay dene ke liye.

There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible.
Maafi chahunga apko preshani hui.Aap nishchint rhe apko order ki jldi hi krwayi jayegi.
How are you?

Sir mai acche hoon! Asha karte hoon aap or apka pariwar bhe accha or Surakshit hoaga!


Reminder:-

Just a reminder for you to answer.


Assistance:-

How may I assist you?

kindly elaborate your concern so I assist you better!

If you have any concern/query related to Snapdeal please share so that I could assist you.

May I know your exact concern please?

HINDI

Main apki kya help kr skti hu?

Kirpya vistaar mai apna concern btae taki apko jankare de sakun!

Agar aap snapdeal ke sambhandhit koe jaankare chate hain, kirpya mujhe btaen take apko jankare de sakun.

Kya mujhe apka exact concern pta chl sakta hai?

Further Assistance:-

Is there anything else I may assist you with?

Kya iske alawa main apki aur koi sahayta kar sakti hun?

Apology

Sir, Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.


Closing:-

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Mujhe khushi hue ke mai apko jaankare dai paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.


No response closing:-

We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!

Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.