Notes

Steps to evaluate old device : 1.Select mobile in website/App "go-to product page". 2.Then click on the "Buy now" option. 3.Scroll down to the "Mi Exchange" option. 4.Click on the "Buy with Exchange" option. 5.Enter Pincode to check exchange serviceability >> Click Next. 6.Then Select the Brand of your old mobile. 7.Select Model >> Click Next. 8.Then Enter your mobile IMEI to avail exchange. 9.Then Click "Apply Credit Now" 10.After that enter details like >> Your name, Address, Phone num. 11.Click on Get OTP. 12.Then enter the OTP code. 13.Click CONFIRM.

You can reach out to Delhivery Email, Delhivery website or Whatsapp. Below are the details: 1. Email Support: [email protected] 2. Delhivery website: www.delhivery.com 3. Whats App Number: 0124-6719500"

Appreciate your interest in our products. But currently, the <product name> is out of stock. In the meantime, let me help you with both online and offline sales information available. Also, please fill your requisition using the link: http://gmq.miquery.it.mi.com/ and select 'SALES REQUEST' as a concern area and our team will contact you within 24 hours. You can also try our online to offline sales services using the link: https://local.mi.com or WhatsApp - +91-8861826286.

"I am really sorry to inform you that this product is not yet launched in India. Therefore, we do not have any information on this product. I request you to please stay connected through our website and social media pages for more information.

"<Customer Name>, You have reached us here on Xiaomi Chat Support. For POCO related help, please reach out to our POCO Support Team. Please disconnect from this session and initiate a new chat on https://www.poco.in/ we are available between 9 AM -9 PM on all days.

Please visit this link https://gmq.miquery.it.mi.com/ and fill in the details and our team will revert you in 24 hours and they will share all the information regarding your case.

This is a professional chat, therefore, I would request you to please refrain from using profanity else I will be forced to disconnect this chat.

Thank you for showing interest in Xiaomi products. I am sorry to inform you that as of now we do not have any provision to provide free review units. But I have taken your feedback and have your contact details with us, so if in near future we find the need of it we will inform you on this . Till then, please stay connected with our social media pages.

I would like to inform you that an engineer is assigned real-time and you will get a text message on your registered mobile number with the engineer's name and contact details. Also, our engineer will call you before visiting you for the service request.

You can call ONE ASSIST anytime at 1800 123 3330 or log on to https://www.oneassist.in/

You can call our Hotline number 18001036286 from 9 am to 9pm.

Till now you may click on 'Notify Me'. Also, please fill your requisition using the link: http://gmq.miquery.it.mi.com/ and our team will contact you within 24 hours. You can also try our online to offline sales services using the link: https://local.mi.com or WhatsApp - +91-8861826286.

<Customer Name>, You have reached us here on Xiaomi chat support. For MI CREDIT related help please reach out to our MI CREDIT support team. You can call us on 18002586286 between 9 AM to 9 PM or you can also write us on [email protected]

<Customer Name>, You have reached us here on Xiaomi chat support. For MI PAY related help please reach out to our MI PAY support team. You can call us on 18002586286 between 9 AM to 9 PM or you can also write us on [email protected]

please follow the steps to add Card details :- Mi store app >> select any product > add to cart >> check out >> buy now >> add address >> at payment page>> enter card details >> tap on SAVE CARD option >>> complete the payment. Please note that after 1 complete payment for the order will save your card in Mi store app.

Go to Mi Smart Band 4>>Swipe Up/Down and go to >>‘More’Tap on ‘More’ and Scroll down to ‘Settings’>>Tap on ‘Factory Reset’ under Settings>>Tap ‘Ok’ to reset the band to Factory settings.

For any queries related to bulk orders Please drop an Email on [email protected] https://www.mi.com/in/bulkbuy/

Sorry for the inconvenience, we are working on fixing the issue and you will receive an OTA update soon”. “We are working on the rollout of Android R update, request you to wait for some time” While the rollout has been stopped already at our end, our teams are working towards resolving the issue at the earliest. Customer experience is our top most priority and we regret the inconvenience caused. We will keep you updated on the next steps.

Your Order will be delivered via Shadowfax courier service. To Track the shipment status, please refer the link: https://tracker.shadowfax.in/ and for any further assistance, please contact them on: https://shadowfax.in/contact-us

You can also drop an Email on [email protected] for this and you will get the revert within 24 hours with the needful resolution. You can also visit mi.com/global and can find the support of your country. As you have reached to the India support. So I am not able to help you with that.

I understand that you want to cancel the order because of (Reason). I am unable to cancel the order and you may cancel the order if the cancellation option is visible for your order from mi.com / mi store app. Also, you can refuse to accept the order at the time of delivery and the order gets automatically cancelled.

Your Order will be delivered via Blue Dart Courier Service. To Track the shipment status, please refer the link: https://www.bluedart.com/ and for any further assistance, contact on: 1860-233-1234

Unfortunately our tools are designed in such a way that after successful order placement information such as delivery address, contact number or consignee’s name cannot be modified. And being a responsible company we have mentioned the same in our website, please refer link: https://www.mi.com/in/service/shipping/ . The only solution is please cancel the order & place a new one. Refund will be initiated as per refund policy in case if you have already paid & apologies for inconvenience caused.

Your Order will be delivered via Ecom Courier Service. To Track the shipment status, please refer the link: https://ecomexpress.in/ and for any further assistance, contact on: 8376 888 888

“Thank you for your interest in Xiaomi Devices. Nearly 99% of the smartphones we sell in India are made locally with 65% of the value of smartphone locally sourced. Over 85% of the MI TVs sold in India are also made in India. We have 7 smartphone plants & an SMT plant in India with an operational capacity of 3 smartphones per second. To know more about our Make in India initiative please visit: https://in.event.mi.com/in/made-in-india”

"We have introduced Hyperlocal O2O (Online to Offline) solution: MI Commerce, aimed at allowing users to safely buy Xiaomi devices from retail stores! MI Commerce let the customers to get their favorite Xiaomi products delivered at their doorstep just by following a simple 3 step process : 1. Click on this https://local.mi.com and select your neighborhood MI Home / MI Studio / MI Store 2. Select your favorite Xiaomi products, add to your Wish list and share your address & contact details 3. You’ll receive a call from our Retail partner who will ensure super-fast delivery to your doorstep. Payment only on delivery. For more information: send WhatsApp to: +91 8861826286 or visit: https://local.mi.com "

You can easily cancel your order under the "My Orders" section of your MI Account, as long as the cancel order button is active and your order is under pending shipment. Once your order has been processed and shipped, cancellation will not be possible and you may refuse the parcel during delivery attempt. If you paid via a prepayment mode (credit card, debit card or net banking), then your entire order amount will be refunded.

To check the SAR value please go to device default dialer and Type *#07#, this will display the device SAR value.