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- "MORE" - I truly apologize for this inconvenience, I totally understand the disappointment of the situation, I would feel the same way. I'm afraid at the moment, we will not be able to process a refund nor provide any Free Grub discount code for this until our specialized team reviews your situation further to provide a resolution. I do apologize.
- "MORE" - I understand what you are going through. I'm afraid in this case, we will need to review your situation further to provide a resolution. I do apologize.
- "MORE" - If I were in your position, I’d feel just as you do. We will have to further look into this before we are able to take actions. I do apologize.
- "MORE" - We understand this might be difficult for you, this is definitely not the experience we want for you. At the moment, we don't have an specific time frame for it but I assure you we are working to get this resolved as soon as possible. I do apologize for the inconvenience this may cause.
- "MORE" - I deeply apologize you have to deal with this situation. Believe me, myself as a customer I can understand the disappointment of this. I'm afraid we've noticed that you have received an unusual number of refunds/Free Grub discount codes on recent orders. Due to this, our system is not allowing me to process a refund nor provide any Free Grub discount code for this. I do apologize.
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