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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on 'xxxxxx8813' to talk to you about your concern but could not reach you.
We understand your concern about the return of your product 'Steelbird SBH-17 Terminator Full Face Graphic Helmet in Matt Black Grey Motorbike Helmet' and you want a call from us.
We are sorry for the trouble you had to go through.
As we have checked and found that you have not raised any return request for your product.
To set this right, the seller can currently provide you replacement for your product.
Please do write back to us with the confirmation for replacement within 72 hours with the following details and we'll help you out.
- Exact issue which you are facing with the product
- Whether all the packing material and tag are available
- The pickup address will be the same or not. If it will be different then write back to us with complete address
- Alternative contact number (If any)
- Seal condition of the packing at the time of delivery
While replying to the email, please ensure that the subject line is not edited.
We hope to hear from you soon.
In future, if you have any query feel free to write back to us, we'll be happy to help.
Moreover, you can also call our toll-free numbers 1800 208 9898 and 1800 202 9898. Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
Thanks for choosing Flipkart.
The customer contacted within policy need to create the return requests hence requesting to the customer for the required details and keeping you 73 hours ///
case wrongly opened before the two hours keeping for follow up for the remaining time
the customer received a different product incorrect size is mention on the product page///
reverse pickup address will be same//
packaging material is available///
customer wants refund//
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