Notes

Hi, Good Afternoon! I am Yawar. How can I help you?
Hi, I am Yawar! How can i help you?
Hi, Good Evening! I am Yawar. How can I help you?

Is there anything else I may assist you?
Iss ke alawa aur kio sahayta kr skte hain?

Yeh apke jewaab ke liye ek reminder hain?
Just a reminder for you to answer.

Are you talking about this order?
Kya app iss order ke baray main pouch rahe hain?
Main apki kya sahayta kr skta hu?
Will you please tell me your exact concern?
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rh
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Undeliver
I can see here that delivery could not be completed due to <UD reason>.
Please confirm, did you receive any call for delivery on <UD Date>.
We apologize for the inconvenience caused. We will deliver your order at the earliest. I am rescheduling your order delivery and with the next 24-48 hours same will be attempted.
Shipped
Your product will be shipped soon and you will get an update via Email & SMS.
Also, I am your case Manager now who will ensure timely delivery of your product. I will work hard to ensure it reaches you on or before "Delivery Date" as promised.
Within PDD
I am your case manager assigned on the particular order and I will ensure the timely delivery of your product. As of now, Your order is in Transit and will reach on or before "Delivery Date" as promised.

You can also track your order by clicking here . https://m.snapdeal.com/myorders

Order late-stuck at courier (outside pdd)
Sir, I can see that delivery of your order has been delayed. We apologies for inconvenience caused here. We are working round the clock to deliver the same at the earliest.

Order late-delay in dispatch (within pdd)
Sir, Your product is slightly delayed in shipping but no need to worry, As I am your case Manager now who and will ensure timely delivery of your product. I will work hard to ensure it reaches you on or before "Delivery Date" as promised.
Also I am taking your complaint regarding this, our team will update you within next 24-48 hours regarding your complaint and order status.

Pickup failure
Sir, As I can see here, it is updated as pickup could not be completed due to <Pickup failure reason>, so could you please confirm for me, did you receive any call for pickup on <RLCW date>

Pickup failure 2
Thank you for confirming. Please allow me a moment, so that I will update your concern and try to get your item picked up as soon as possible.
I have updated your concern and be assured the pickup will be reattempted within 2-3 days. I am really sorry about the inconvenience caused and I ensure this will not happen again.
Pickup SCHD
Sir, As I can see here, the pickup of your item has been schedule and it will be picked up within a maximum of 2-3 days .
Pickup APUC
Sir, I understand that your item is already picked, could you please confirm me the pickup date and if you have any pickup receipt and SMS. Also I request you to please share pickup boy number.

APUC(Complaint taken)
I have updated your concern, our team will update you regarding this within next 72 hours.


As i can check here your refund has been initiated on 12-10-21 I request you to wait 24 -48 hours.
Jesa main check kr paraha hu apka refund initiate hova hain 12-10-21. Main apse request krta hu 24 -48 hours ka wait kare apko update kiya jayega.
Asking details
Main apki kya sahayta kr skta hu?
Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.

Maafi chahunga apko preshani hui
Please give me a moment, I will check it for you

Yadi aapake paas snapadeal se sambandhit koe prashani hai to mujhe apke madad karane mein khushee hogi.