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- "5+BUSSINESSDAYSNOREFUND(REFUNDED)5" - I'm really sorry you've dealt with this, I can understand how disappointing this can be for you. I'm afraid the system is showing that the transactions has already been refunded. We've sent you a refund confirmation email with the transaction showing as refunded. Unfortunately from our end we are not further able to assist you with this, we recommend you contacting your financial institution for further assistance with this refund.
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- "SERIOUSCOMPLAINTABOUTTHEDRIVER1" - I’m so sorry this happened. As a customer myself, I do understand how disappointing and upsetting this situation must be. We appreciate when people make us aware of issues that happen using our service. It’s an important part of maintaining the quality of our service. Also, thank you for taking the time to bring this to our attention, we will look into this to take any and all necessary corrective actions so issues like this do not take place again in the future with you and with the rest of our customers. In order to continue with this, do you have have any photo or video evidence that could help our investigation by any chance?
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