Notes

Hi, Good Morning I am Aman. How can i help you?
Hi, Good Afternoon I am Aman. How can i help you?
Hi, Good Evening I am Aman. How can I help you?
Namaskar! Main Aman apki aaj kya sahyata kr skta hu?
Hi,I am Aman. How can I help you?

Please bataiye kya iske alawa main apki aur koi sahayta kar sakta hun?

I request you to please share one alternate mobile number ?
Maafi chahunga,Aapse request hai aap please aapka ek alternate number share karen ?

I request you to please share one alternate mobile number and Landmark ?
Maafi chahunga,Aapse request hai aap please aapka ek alternate number aur ek landmark share karen ?

Please confirm this address ?
Kripya yeh address confirm karen ?

Just a reminder for you to answer.
Ye apko jawab dene ke liye ek reminder hai.

I will quickly check the information for you. Please give me a moment. We appreciate cooperation here.
Kripya mujhe thoda smay den taaki mai aapki sahayta kar sakun.
Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

Please tell me how may i assist you?
Kripya bataiye,Main apki kya help kr skta hu ?

Sure! I will be happy to help you,I request you to please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Please accept our sincere apology for the inconvenience caused.
We really apologies for inconviniece coused,I request you to please share your Order/Suborder/Registered Contact Number, So that I can assist you!

Aapki help karke mujhe khushi hogi aapse request hai aap please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.
Maafi chahunga aapko asuvidhahui,Aapse request hai aap please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.

Please confirm are you talking about this order?
Please bataiye kya aap is order ki baat kar rahe hain ?

Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.


Thank you for confirmation! Please allow me sometime to check information for you.


Please confirm are you talking about these orders?
Please bataiye kya aap in orders ki baat kar rahe hain ?

I am glad that I was able to help you with the required information. It was nice talking to you. Thank you! Have a nice day.
Mujhe khushi hai ki main aavashyak jankari ke saath aapki madad karne mein saksham tha. Aap se baat karke achha laga. dhanyavaad! Apka din shubh ho.
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.


Really apoplogies but we can communicate with in HINDI or in English only .
Maafi chahenge but hum aapke sath HINDI ya English me hi communicate kar paayenge.

Please elaborate your concern clearly so I can better assist you!
Kripya apni chinta spasht roop se batayein taki main aapki behatar sahayata kar sakoon!

FURTHER ASSISTANCE

Please confirm is there anything else I may assist you with?
Please bataiye kya iske alawa main apki aur koi sahayta kar sakta hun?

PLACE ORDER
Really apologies,But we are not authorised for placing an order fro you so i would request you to please place it again from your end.
Maafi chahte hain but hum aapke liye order place karne ke liye authorised nahin hain isliye kripya aap aapke end se order place karen.






If you have any concern / query related to Snapdeal please share so that I could assist you.
Yadi aapke pass Snapdeal se sambandhit koi chinta / query hai to kripeya saajha karen taki main apki sahaayata kar sakoon.

Failed transaction HINDI.

Aapko batana chahunga ki agar aapka order unsuceessfull hone ke baad aapka paisa deduct ho gaya hai to aap bilkul chinta mat kijiye aapse request hai ki aap please wait kijiye aapka paisa 72 ghante ke andar aapke account me credit ho jaayega.


Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund//payment deducted but order not confirmed
Action Taken – replied on whatsapp
Communication – info shared // ask to wait 72 hours // cx agree

FEEDBACK

Your feedback is enormously valuable to us so we greatly appreciate you taking the time to let us know.
Thank you for your understand, We are doing everything we can for resolve your problem quickly.





Aapka feedback hamare liye atyant moolyavaan hai,Aur hamen bataane ke lie samay nikaalane ke lie aapkee bahut saraahana karate hain.
Aapkee samajh ke lie dhanyavaad, Hum apkee samasya ka jald se jald samaadhaan karane ke lie har sambhav prayaas kar rahe hain.

We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our higher authority.
I am going to take care of this for you

Hum hamesha un customers ko mahatv dete hain jo hamen apna feedback dene ke ichchhuk hain.Mai veh apne uchh adhikaari tak pahuncha raha hun jo bhi aapne humen bataya hai aur iska ab se poora dhyaan rakha jaayega.

DAILY OFFERS

Aapko batana chahunga ki agar aap har roj naye offers lena chahte hain to please apne mobile me Snapdeal ki application ki notification enable kar lijiye or aapko har roj Snapdeal ki taraf se offers ki jaaankaari di jaayegi.

I would like to tell you that if you want to get daily notification of Snapdeal offers so please enable Snapdeal application"s notification from your mobile settings.

AREA AVAILABILITY
Really apologies but, I would like to inform you that we have many courier partners working with Snapdeal and all have their different serviceable areas so, thats why you are facing issue or might be your area not be in thier service.And now i would suggest you to register address of your nearby town or city .

Maafi chahta hun, Aapko batana chahunga hamare sath kayin courier partners kaam karte hain Snapdeal ke under aur sabhi ke alag alag serviceable areas hote hain aur ho sakta hai ki yahi kaaran ho aapko is parkaar ke issue ka saamna karna pad raha ho. Isliye aap paas ke kisi town ya city ka address fill kijiye aur aapka order prapat kijiye.

COD AVAILABILITY

I would like to to inform you that COD is available in mostly areas of the INDIA but not available in some areas due to some reason so if you want to check Cash on delivery availablility you can check from Snapdeal application and COD availibility depends on the product prices so if you want to check click on specific product which you want to buy and click on check availibility bar and fill your PIN code and click on check option so you will get maximim delivery days from there and COD availibility as well.

Aapko batana chahunga vaise to jyadatar areas me INDIA ke cash on delivery available hai but kuchh jagahon par yeh available nahin hai kuchh takniki kaarnon se aur cash on delivery ki suvidha product ke price par bhi nirbhar kartii hai aur aap agar check karna chahen to aap Snapdeal app me kisi product ke litye jo aap lena chahte hain aap uspe click karke aapne pin code se check kar sakte hain.

SELL ON SNAPDEAL : -

Agar aap Snapdeal par as a seller kaam karna chahte hain to aap please www.Snapdeal.com par jaayen aur top right corner par click karke Sell On Snapdeal option par click karke khud ko register karna hai aur registration successful hone ke baad aapko hamari selling teams ki taraf se 24 se 48 ghante me contact kiya jaayega further information ke liye.

I would like to inform you that if you want to work on Snapdeal as a seller so please visit www.Snapdeal.com and then click on top right corner and click on Sell On Snapdeal option then please register yourself after sucessfull registration our selling team will contact you for further information.

REMINDER

Sir aapse request karunga aap is item ke liye reminder set kar lijiye jab bhi yeh item in stock aati hai aapko notification mil jaayegi aur reminder set karne ke liye aap item ko app me open karen aur uske neeche ek remider set karne ke liye box hai aap usme aapki email is fill karke reminder set kar sakte hain.

I would like to inform you that if you are willing to buy this then please set reminder for this becouse whenever it comes in stocks you will be notified so for reminder please open this item's page on snapdeal's application or website and you will see there option named set reminder so please fill your email id over there and you will get notification.




Kya aap hamare dwara snapdeal ke regarding aur koi jankari lena chathe hai?

I am unable to fetch details from the given number. Please share your Order/Suborder Id, So that I can assist you!



Main diye gaye number se vivaran laane mein asamarth hoon. Kripya apna Order/Suborder Id saajha karen, taaki main apki sahayata kar sakoon!

Takneekee seema ke kaaran humein vaastav mein khed hai, Hum saajha screenshot dekhne mein asamarth hain isliye, kripya humein apki madad karne ke liye apna concern humein likh ke share karein

ADDRESS CHANGE

Aapko batana chahunga hum aapka address change karne me asmarth hain kyonki aapka order already shipped ho chuka hai aapse request hai aap please is agar aapka naya address puraane address ke kareeb hai to aap please courier boy ke sath coordinate kar lijiyega.Asuvidha ke liye khed hai.

Aapko batana chahunga hum aapka address change karne me asmarth hain kyonki aapka order already shipped ho chuka hai aapse request hai aap please is agar aapka naya address puraane address ke kareeb nahin hai to aur aap order lene ke liye asmarth nahin honge to aap please is order ko cancell karke naya order place kar lijiye aapke naye address se.Asuvidha ke liye khed hai.

Really apologies but registered mobile number can not be changed but if you want we can mention your alternate number for particular item.
Maafi chahunga but hum registered mobile number badalne me asmarth hain but agar aap aapka alternate number add karna chahhen kisi order ke liye to hum yeh mension kar sakte hain.


I would like to inform you that we are not able to change address becouse your order already has been shipped so i request you to please do coordinate with courier boy if your new address is nearby to your new address and recieve your order.Sorry for inconvinience.

I would like to inform you that we are not able to change address becouse your order already has been shipped so i would suggest you to cancell this order and place the same with your new address recieve your order comfortably.Sorry for inconvinience.

I would like to tell you that your address successfully has been changed.
Aapko batana chahunga aapka address successfully change kardiya gaya hai.

Whatsapp Chat ID –
———————————-—————-—
Cust Concern – Cx want to change delivery address
Action Taken – replied on whatsapp
Communication – changed successfully//not able to change

Whatsapp Chat ID –
———————————-—————-—
Cust Concern – Cx want to change Mobile number
Action Taken – replied on whatsapp
Communication – Mensioned as a secondary number


RETURN complaint

Jaisa ki aapne request ki hai aapki complaint raise kardi gayi hai aur aapko hamari team ki taraf se agle 24 se 48 ghante ke andar update kardiya jaayega SMS ya Mail ke madhyam se.


Whatsapp Chat ID -
———————————-——————-
Cust Concern – cx want to return the prdct
Action Taken – replied on whatsapp
Communication –info shared // complaint taken // ask to wait 24 to 48 hours

Whatsapp Chat ID -
———————————-——————-
Cust Concern – cx want to return the prdct
Action Taken – replied on whatsapp//alternate number mensioned
Communication –info shared //RL FILLED // ask to wait 2-3 days

PICK UP :

reshedule

Aapse maafi chahenge aapko asuvidha ka saamna karna pada but aapki complaint reshedule kardi gayi hai aur aapke product ko agle 2-3 din me pickup karliya jaayega.


refund


Sir,I will quickly register your complaint and your product will be picked up within 2-3 days.
I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the refund will be initiated within 24 to 48 hours. Once the refund is processed you will receive a notification confirming the same.And your product will be picked up by our best courier partener DELHIVERY.

Aapko batana chahunga aapki complaint raise kardi gayi hai aur aapke product ko agle 2-3 din me pickup karliya jaayega.
Aapko batana chahunga ki ek baar aapke product ka pickup hone ke baad aapke product ka ek quality check kiya jaayega aur uske successfull hone ke baad aapka refund agle 24 se 48 ghante ke andar hamari taraf se initiate kar diya jaayega.Ek baar refund sucessfull hone ke baad aapko notification milegi.Aur aapka product hamari best courier partener ke dwara pickup kiya jaayega jiska naam hai.Aur aapke product ka pickup hamare best courier partener DELHIVERY ki taraf se kiya jaayega.


replacement

Sir,I will quickly register your complaint and your product will be picked up within 2-3 days.
I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the replacement order will be initiated.Once the replacement is processed it will reaches to you within maximum 4-7 working days.And your product will be picked up by our best courier partener DELHIVERY.


Aapko batana chahunga aapki complaint raise kardi gayi hai aur aapke product ko agle 2-3 din me pickup karliya jaayega.
Aapko batana chahunga ki ek baar aapke product ka pickup hone ke baad aapke product ka ek quality check kiya jaayega aur uske successfull hone ke baad aapki replacement initiate kardi jaayegi Aur ek baar iske proceed hone ke baad aapko 4-7 working days ke andar aapko deliver kar diya jaayega.Aur aapke product ka pickup hamare best courier partener DELHIVERY ki taraf se kiya jaayega.

APUC
I understand that your item is already picked, could you please confirm me the pickup date/ courier boy number and if you have any pickup receipt.

Mai samajh sakta hun aapki taraf se aapka product pickup karwa diya gaya hai aapse request hai aap please pickup ki date aur pickup boy ka number hamare sath share karen?Aur agara aapko pickup boy ki taraf se pickup reciept di gayi hai to use [email protected] par share karden.

Whatsapp Chat ID -
———————————-——————-
Cust Concern – cx want to know about the pickup of the prdct
Action Taken – replied on whatsapp//alternate number and address mensioned
Communication –info shared //RL FILLED // ask to wait 2-3 days

Whatsapp Chat ID -
———————————-——————-
Cust Concern – cx has returned the prdct,APUC case
Action Taken – replied on whatsapp//courier boy number mentioned//told to share pickup reciept
Communication –info shared //RL FILLED//ask to wait 72 hours


Details dene ke liye dhanyawad.Aapse request karunga aap please maximum 72 ghnate tak wait karen aapko hamari te4am jald hi update karegi.

Thank you for sharing detail with us! Please wait maximum 72 hours our team will update you soon.

RPI DENIED

Maafi chahunga but hamari team ke dwara kiye gaye internal checks me aapki complaint paas nahin ho paayi hai isliye aapki item return nahin ho paayegi.

PUC to RPR
Aapko batana chahunga jaisa ki aapki item .... taarik ko pickup ho gayi thi to ab aapki item warehouse pahunchegi 7-8 din ke andar jahan par product ka quality check kiya jaayega 24 se 48 ghante ke andar jiske successful hone ke baad apka refund/replacement initiate kardiya jaayega.

Sir i would like to inform you that your item was picked up on .... and now it is on the way to warehouse and will reach within 7-8 days and after that,quality checks will be done within 24 to 48 hours and then you will get your refund initiated from our end within 24 to 48 hours.

Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund//post return
Action Taken – replied on whatsapp
Communication – info shared // ask to wait 7-8 days//PUC to RPR// cx agre

OFP
Aapko batana chahunga jaisa ki mai dekh sakta hun aaj hamara pickup boy Out For Pickup hai aur aapko jald hi hamara Pickup boy aapse contact karega pickup ke liye apse request hai aap pleaese aaj shaam tak ka wait kijiye.

Whatsapp Chat ID -
———————————-——————-
Cust Concern – cx want to return the prdct
Action Taken – replied on whatsapp
Communication –info shared // out for pickup // ask to wait till the end of the day


DDR

Whatsapp Chat ID -
———————————-——————-
Cust Concern – delivery status
Action Taken – replied on whatsapp
Communication –info shared // DDR shared // cx agreee

DELAYED DDR

Whatsapp Chat ID -
———————————-——————-
Cust Concern – delivery status/delayed
Action Taken – replied on whatsapp//order is late //beyond promised date
Communication –info shared // //apology done//will deliver asap // cx agreee

DELAYED
Sir, I can see that delivery of your order has been delayed. We apologies for inconvenience caused here. We are working round the clock to deliver the same at the earliest.I would request you to please wait 24 to 48 hours our team will update you soon.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Sir, jese ki dekh paya hu apke order ki delivery me delay hui hai. Asuvidha ke liye khed hai. Nishchint rhe apke order ko jald se jald deliver krne ki puri koshish ki ja rhi hai.Aap please maximum 24 to 48 hours tak wait karen aapko jald hi hamari team update karegi.
Aap apna order bhi track kr skte hai niche diye link par click krke https://m.snapdeal.com/myorders

Whatsapp Chat ID -
———————————-——————-
Cust Concern – delivery status//delayed
Action Taken – replied on whatsapp//no update in DDR
Communication –info shared //ask to wait 24 to 48 hours for update//// cx agreee

URGENT DELIVERY:
Sir, Jese ki mai dekh pa rha hu apke order ki jo delivery date hai vo maximum samay hota hai lekin product ko pehle hi deliver krvane ki puri koshish ki jaayegi. Apki request ko forward kar diya gya hai or hmari team puri koshish kregi ki apka order se pehle he deliver karwa diya jaye.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Whatsapp Chat ID -
———————————-——————-
Cust Concern – want urgent delivery
Action Taken – replied on whatsapp
Communication – req taken and assured abt delivery


CANCELLATION

As you requested i have registered your complaint regarding to the cancellation but if you get any call regarding to the delivery you can refuse [Deny] to accept the order.Your order will be automaticallly cancelled.
Aaapko batana chahunga ki jaisa ki aapne request ki aapki complaint register karli gayi hai but agar aapko delivery ke liye call aati hai to aap order lene se mana kar sakte hain.aapka order cancell ho jaayega.

Aapko batana chahunga jaisa ki aapne request ki hai aapka order sucessfully cancel kardiya gaya hai.
Sir, As requested by you, Your order has been cancelled. Would like you to see you again shopping with us!

Cancellation is in progress

Sir i would request you to please wait 24 to 48 hours becouse your product cancellation is in progress so after that our team will initiate your refund within 24 to 48 hours and after that you will get your refund reflected in your account within next working days.

Aapko batana chahunga ki abhi aapke product ki Cancellation progress me hai to aap please 24 se 48 ghante tak wait kijiye ek baar aapka product cancel hone ke baad aapka refund hamari taraf se 24 se 48 ghante ke andar initiate kardiya jaayega aur aapko agle working days ke anadr apne account me mil jaayega.

Whatsapp Chat ID -
–——————————-——————-
Cust Concern – cx wants cancel the order
Action Taken – replied on whatsapp
Communication- req taken and cancelled

Whatsapp Chat ID -
–——————————-——————-
Cust Concern – cx wants cancel the order
Action Taken – replied on whatsapp
Communication- Already cancelled by the customer//info shared

Whatsapp Chat ID -
–——————————-——————-
Cust Concern – cx wants reason of the cancellation
Action Taken – replied on whatsapp
Communication- Cancelled Due to technical issue//info shared

Whatsapp Chat ID -
–——————————-——————-
Cust Concern – cx wants cancel the order
Action Taken – replied on whatsapp
Communication- info shared //I have registered your complaint if get call ask to refuse at doorstep


RTO technical issue


Maafi chahenge but jaisa ki courier boy ke dwara mensioned hai aapka order kisis takniki problem ke kaaran baad cancell ho gaya hai.Aapse request hai aap please apna order dobara place kar lijiye aur is baar aapka order jald se jald deliver karwaaya jaayega.

We are really apologies but your order has been cancelled due to some technical issue.I request you to please place your order again and this time we will deliver your order as soon as we can.

RTO


We are really apologies but your order has been cancelled after multiple unsuccessfull delivery attempts.I request you to please place your order again and this time we will deliver your order as soon as we can.

Maafi chahenge but jaisa ki courier boy ke dwara mensioned hai aapka order multiple unsuccessfull delivery attepts ke baad cancell ho gaya hai.Aapse request hai aap please apna order dobara place kar lijiye aur is baar aapka order jald se jald deliver karwaaya jaayega.


Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery//why was my order cancelled
Action Taken – replied on whatsapp
Communication – RTO marked // ask to place again // cx agreed


UD MARKED:
Sir, apka order courier partner ki side se issue ki wajah se deliver ni ho paya aur is asuvidha ke liye humein khed hai. Hum apke order ki delivery jald se jald krenge. Kripya aap maximum 24-48 Hrs tak ka wait kar lijiye diye gaye samye me deliver kara dia jaega .
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders

Sir, The package was undelivered due to some unknown courier issues and we apologize for the inconvenience caused. We will deliver your order within 24 to 48 hours.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery ,
Action Taken – replied on whatsapp//alternate number and address mensioned
Communication – fndr filled // ask to wait 24 to 48 hrs // cx agreed


Sir, apka order courier partner ki side se issue ki wajah se deliver ni ho paya aur is asuvidha ke liye humein khed hai. Hum apke order ki delivery jald se jald krenge. Kripya aap maximum 24-48 Hrs tak ka wait kar lijiye aur jab aapko courier boy ki taraf se call aaye to aap unke sath coordinate karke aapka order recieve kar lijiyega,.

Sir, The package was undelivered due to some unknown courier issues and we apologize for the inconvenience caused. We would request you to wait 24 to 48 hours and when you get call from courier boy please coordinate with him.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery ,
Action Taken – replied on whatsapp
Communication – Missleneous//out of delivery area//shipper delay // ask to coordinate with courier boy and wait 24 to 48 hours.// cx agreed


OFD
Aapko batana chahunga jaisa ki mai dekh sakta hun aapka order Out For Delivery hai aur aapko jald hi hamara courier boy se contact karega delivery ke liye apse request hai aap pleaese aaj shaam tak ka wait kijiye.

I can see your product is Out for Delivery now and you will shortly receive a call from courier team.


Also, I am your case Manager now who will take care delivery of your product. Please be rest assured,And please wait till the end of the day.

Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery ,
Action Taken – replied on whatsapp
Communication – Out For Delivery // ask to wait till the end of the day // cx agreed


REFUND

I would like to inform you that your refund was initiated from our side on and this will be reflected in your account within next working days.
Apke order ka refund hamari taraf se ko initiate kardiya gaya hai aur yeh business days me apke bank account mein aa jaiga .


I would like to inform you that your refund has been initiated from our side on and if you haven't recieved yet please share your bank statement with us from the time of refund initiation and please make sure statement should be in PDF format and share this on [email protected].


Aapko batana chahunga aapka refund hamari taraf se initiate ho chuka hai ko aur agar aapko abhi tak nahin mila hai aap please apni bank statement [email protected] par bhej dijiye PDF format me.

BANK DETAILS

Your Refund could not be completed due to unavailability of your bank details so please share your bank details on [email protected] .After getting your details we will initiate your refund within next 24 to 48 hours.

Aapko batana chahunga ki aapka refund aapki bank details na hone ki wajah se successfull nahin ho paya hai aur aapse request hai ki aap apni bank details [email protected] par share kar dijiye.Aur ek baar aapki bank details milne ke baad aapka refund agle 24 se 48 ghante ke andar hamari taraf se initiate kar diya jaayega.



Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund
Action Taken – replied on whatsapp
Communication – info shared // ask to wait 24 to 48 hours for update // cx agree

Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund
Action Taken – replied on whatsapp
Communication – info shared // ask to share bank details // cx agree

Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund
Action Taken – replied on whatsapp
Communication – info shared // ask to share bank statement// cx agree


Whatsapp Chat ID –
———————————-——————-
Cust Concern –cx wants refund
Action Taken – replied on whatsapp
Communication – info shared // ask to wait working days for reflection// cx agree


PRICE detail

I would liike to tell you that the original price of your product is and the discount you got is and the final price is

Aapko batana chahunga ki aapke product ka price tha aur jo aapko discount mila hai vo hai aur jo aapko final price pay karna hai vo hai


RETURN POLICY

Sir, Apke is product pe 7 days ki return policy hai . Agar apka product apko damaged ya jaisa dikhaya gaya vaisa nahi milta hai toh aap refund or replacement karwa skte hain.
Sir if you face any problem or if you rrecieve damage and diffrent product you can return your product within 7 days as per Snapdeal return policy and can get refund or replacement.


Whatsapp Chat ID -
———————————-——————-
Cust Concern – Cx want to know about product
Action Taken – replied on whatsapp
Communication –info shared

Whatsapp Chat ID -
———————————-——————-
Cust Concern – Cx want to know about product price
Action Taken – replied on whatsapp
Communication –info shared

SIZE CHANGE

Really apologies,I would like to inform you that we are not able to make any change after placing the order. However, You can cancel this order and place as per your requirement.
Maafi chahunga but, Aapko batana chahunga ki hum order place karne ke baad usme koi bhi change nahin kar sakte, Halanki aap aapke order ko cancel karke dobara place kar sakte hain.aapki jaroorat ke anusaar.

Whatsapp Chat ID -
———————————-——————-
Cust Concern – Cx want to change orders's colour / size
Action Taken – replied on whatsapp
Communication –info shared


FRAUD
Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he.
Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain.
Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai.
Hamare sabhi offers aapko website/app par hi show kartein hain or please app enke sath apne koe bhe personal ya account details share mat kejeyaiga .

Refund related fraud


Thank you for confirming. Please do not responds to such type of calls its not from Snapdeal end.Please do not download any application or not need to share any personal details. You have already paid the amount via credit card and after complaint get accept refund will be transfer in that account only.


Whatsapp Chat ID –
———————————-——————-
Cust Concern – Customer Reported Refund Fraud via app Download
Action Taken – replied on whatsapp
Communication –info shared // ask to not share any details

Whatsapp Chat ID –
———————————-——————-
Cust Concern – Lucky Draw Call/Spam recieved by Customer
Action Taken – replied on whatsapp
Communication –info shared // ask to not share any details


PDWP case

Sir jaisa ki mai dekh sakta hun aapka order hamari taraf se ko deliver ho chuka hai but agar aapko ab tak recieve nahin hua hai to aap please ek baar apne family members se ya padosiyon se confirm kar lijiye kahin unhone aapka product recieve to nahin kar liya.

Sir maafi chahenge aapko asuvidha k saamna karna pada apse request hai aap please humen 6 din ka waqt dijiye aapko hamari team ki taraf se update kiya jaayega.


Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery ,//PDWP case
Action Taken – replied on whatsapp
Communication – cx denied that no one accepted prdct// ask to wait 6 days for POD // cx agreed


Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx ask about delivery ,//PDWP case
Action Taken – replied on whatsapp
Communication – cx denied the POD as mensioned by team// ask to wait 7-10 working days for reinvestigation// cx agreed



May I know your exact concern please?
May I know your registered mobile number?



PROMO CODE

Agar ap promo code ko use krna chathe hai . Toh ap apna koi bhi product ko select krle .Ap promo code ko enter kr skte hai Review Order' page par snapdeal ke or payment page hmari application ke.apko turant hi discount mil jaiga


EXTRA ASSURANCE LINES

I have directly escalated your concern to the higher authority of and they will personally review your account and make sure that your order will get delivered at the earliest.
Maine apki chinta ko seedhe uchch adhikari tak pahuncha diya hai hum apke khaate ko vyaktigat roop se sameeksha karoonga aur sunishchit karoonga ki apka order jald se jald diya jaega.


I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem.
Main ye sunishchit karoonga ki ye humare sath apka pehla aur antim bura anubhav hona chahie aur aapako bhavishy mein aisee samasya ka samna nahin karna padega. Asuvidha ke lie khed hai.

Your concern is justified and i understand how you are feeling right now. But be assured i will definitely help you regarding this .Your chat landed on me so now is my responsibility to help you.

I can understand your concern, I understand how you are feeling right now if I were on your place I would have felt the same way . Your anger is obvious and your irritation is understandable but I am going to make sure to sort this issue as soon as possible. Its is my responsibility to help you.

Aapki chinta uchit hai aur main samajhata hoon ki aap abhee kaisa mahasoos kar rahe hain. lekin nishchint rahie main is baare mein aapki madad jaroor karoonga. aap kee chat mujh par aayi hai isliye ab mere jimmedari hai ki main apki madad karoon.


I apologize senior is not available now, If you want to contact would request you to please share a mail on [email protected]
Main maafi chahta hoon ki senior abhi upalabdh nahin hai, Agar aap sampark karana chahate hain to kripeya aap [email protected] par ek mail saajha karne ka anurodh karenge.

There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible!
Chinta karne ki koi aavashyakata nahin hai, Maine sabhi sambhav kaam kiye hain aur mujhe vishvaas hai ki aap jald se jald apna order praapt karege!

24-48 HOURS :-

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. I request you to please wait for 24 to 48 Hours.
Maafi chahunga apko preshani hui. Apki request register krdi gyi h. Apko team dwara 24 se 48 ghante mei update kardiya jayega.


Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka samay shubh rhe.

Maafi chahunga apko preshani hui. Apki request register krdi gyi h. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.


EXTRA ASSURANCE LINES
I have directly escalated your concern to the higher authority of and they will review your account and make sure that your order will get picked at the earliest.

Maine apki chinta ko seedhe uchch adhikari tak pahuncha diya hai hum apke khaate ko vyaktigat roop se sameeksha karoonga aur sunishchit karoonga ki apka order jald se jald pickup kiya jaega.

There is no need to worry, I've done all possible things and I assure we'll pickup your order as soon as possible!
Chinta karne ki koi aavashyakata nahin hai, Maine sabhi sambhav kaam kiye hain aur mujhe vishvaas hai ki hum jald se jald apka order pickup karege!

WANTS TO CHANGE EMAIL

We are unable to change/delete the email address associated with your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any change/delete in the email address associated with an account.

Aapse maafi chahenge hum aapki e-mail cghange karne nme asmarth nahin hain Kyonki hum aapki security/privacy ki kadar karte hain


CALL ME

Maafi chahunga asuvidha ke liye khed hai but mai aapki sahayta chat ke madhyam se hi kar paaunga but agar aap chat par comfortable nahin hain to aap 9212692126 par call kijiye aapki poori sahayta ki jaayegi.

Really apologies for inconvenience coused i will be able to give resolution to you over chat only but if you want to share your concern or query through voice So,please call on 9212692126 you will be fully assisted.

Takneekee seema ke kaaran humein vaastav mein khed hai, Hum aapko call karne mein asamarth hain isliye,kripya humein apki madad karne ke liye apna concern humein likh ke share karein



MANUAL Address

May I know did you courier this product or not?
Sorry for the inconvenience caused , you have to courier this product manually at
Address
Baba Express ECOM Pvt Ltd.
PI 105/2 House 2,
Akash Villa Canal Road.
B/h Mulla Dying Mill
Nr Parle Biscuit Godown
Village Bhanodara,
Sachin
Taluka Chorasi
Surat- 394230

and share the courier receipt with us and you will get refund of courier charge



Maafi chahunga aapko asuvidha ka samna karna pad raha hai,Aapko batana chahunga aapko aapka product manually send karna hoga kisi bhi national courier ke madhyam se neeche diye gaye address par.

Baba Express ECOM Pvt Ltd.
PI 105/2 House 2,
Akash Villa Canal Road.
B/h Mulla Dying Mill
Nr Parle Biscuit Godown
Village Bhanodara,
Sachin
Taluka Chorasi
Surat- 394230

Aur jo bhi aapka kharch aata hai courier karne par aap uski rexciept humen [email protected] par share kar dijiyega aapko refund provide kiya jaayega.
http://ess.competentsynergies.com:85/

RATINGS


Yes,I would like to inform you that if you want to share your review about how your experience was with item so, please open snapdeal application or website and search specific item then swipe down after that open review section and you'll see the option "Have you used this product?" and below this option will be "REVIEW" so you can share your ratings from there.

Yes, Main aapako batana chaahta hoon ki yadi aap is baare mein aapka review saajha karana chaahate hain ki item ke saath aapaka anubhav kaisa raha to kripya Snapdeal application ya Website kholen aur specific item search karen aur neeche swipe karen fir review option par click karen aur aapako option dikhayee dega "Have you used this product?" aur us option ke neeche "REVIEW" hai aap vahaan se aapka review saajha kar sakte hain ..


PRICE CHANGES

I would like to inform you that prices of items are depends on their sellers and variation in prices are very common.

Aapko batana chahunga ki price me change hote rehte hain aur price me change karna items ke sellers pe depend karta hai.



CATP open

Aapko batana chahunga ki hum aapki complaint lene me asmath hain but as per our return policy but jaise ki aapki item ki 1 saal ki warranty hai to hamari team aapko iske service center jka address share karegi jahan par aapki warranty claim kar sakte hain isliye kripya 24 se 48 ghante tak wait karen.

I would like to inform you that now we are not able to take your complaint as you know we have 7 days return policy which is already has been ended so as your item has warranty,I have raised your complaint and would request you to wait 24 to 48 hours for update our team will share your item's service center address with you,You can claim your warranty over there.



Whatsapp Chat ID -27173768
———————————-——————-
Cust Concern – cx want to return the prdct
Action Taken – replied on whatsapp//warranty available//informed about service center
Communication –info shared // complaint taken // ask to wait 24 to 48 hours for update


UT form

Sir aapko hamare dwara ek form share kiya gaya hai aap use fill karke share kar dijiyega uske baad him hum aapki comploaint par kaam kar paayenge.

I would request you to please check your gmail becouse we have shared one form,So please fill that form and send us back after getting your form we will be able to work on your complaint further .

Whatsapp Chat ID -
———————————-——————-
Cust Concern – compete item was missing
Action Taken – replied on whatsapp
Communication –info shared // // ask to share UT form


Whatsapp Chat ID -
———————————-——————-
Cust Concern – compete item was missing
Action Taken – replied on whatsapp
Communication –info shared // complaint taken // ask to wait 24 to 48 hours//7 days for update




SNAPCASH

I would like to inform you that,You can use 10 % of total price of the item from snapcash.

Aapko batana chahunga ki aap item ke price ka 10 % tak ka hissa snapcash se use kar sakte hain.