Notes
Notes - notes.io |
-----------------------------------------ADOBEHELP-----------------------------------------------------
- FYI - BBB, SoMe, Legal, corporate, etc threat on Ticket #NUMBER, Diner very upset for.....
- Question - Ticket #NUMBER - QUESTION
- DaaS order - Ticket #NUMBER - DINER'SNAME - CONFIRMATIONCODE - DINER'SEMAIL / Type of adjustment (refund/credit) and amount - on behalf of GH or restaurant - the reason of the adjustment.
- Approval request - Ticket: #NUMBER - Refund for +$100 - Diner stating order was cold. etc.
Serious Driver Complaint - Ticket #NUMBER - The customer is saying that the driver... - Should it be escalated?
---------------------------------RESTAURANTREQUESTSTOBEREMOVEDFROMGRUBHUB----------------------------
- "RESTAURANTREQUESTSTOBEREMOVEDFROMGRUBHUB1" - We understand that you would like to be removed from our platform. We will stop taking orders for your restaurant for the remainder of the day. In order to process your removal request, we will need an email from the business owner or manager of the restaurant. Could you please provide the best email address for us to send more information?
- "RESTAURANTREQUESTSTOBEREMOVEDFROMGRUBHUB2" - Thank you for the information, I've sent you the removal request email. The restaurant can expect to be removed from Grubhub within 72 business hours of the response via email.
.
Thank you for contacting Grubhub. We have received your request and have stopped diner's ability to place an order from your restaurant for the remainder of the day.
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If you would like your restaurant to be fully removed from the Grubhub platform, please email us at [email protected] with the following information:
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• Name of restaurant
• Address of restaurant
• Your name
• Your relation to the restaurant
• Reason for removal request
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After sending your email request to [email protected], please allow 48-72 business hours for us to remove your restaurant from the Grubhub platform.
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There are many benefits partnering with Grubhub. If your restaurant is interested in learning more about a partnership, please contact us at [email protected]. We would be happy to discuss these benefits with you or a designated member of your team.
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Please do not reply to this email.
.
Best Regards.
.
Hugo B.
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- "GRUBHUBPHONENUMBER" - Our Grubhub phone number is 8664782482.
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