Notes

- "FREEMEALPLANISSUE-DET" - I'm sorry for the inconvenience, every time your credit card is charged for the monthly membership, you will see a GH+ rewards payment method at checkout. You will be able to select when to apply this offer on a GH+ eligible pickup order (Order must be up to $10.00 dollars for the subtotal and it has to be a pickup order). You are receiving a new $10 every month (after the credit card charge).
If the code is not appearing as an option on your screen after your order meets these requirements, please place the order and I will adjust it, I will refund you the $10.00 as a courtesy from Grubhub.
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------------SERIOUSCOMPLAINTABOUTTHEDRIVER[SD]---------------
What was their issue: The diner would like to fill a serious complaint about the driver because:
What action did we take: This is a SD order. Contact leader through Adobe to confirm this should be escalated to CXT - LEADERNAME approved the escalation so escalate to CXT using the macro Transfer/Reassign::Specialized Escalation - Transfer to CXT from DET.
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- "SERIOUSCOMPLAINTABOUTTHEDRIVER1" - Thank you for the information. Grubhub will cooperate with any police investigation and we will be conducting an internal investigation to take any and all necessary action.
- "SERIOUSCOMPLAINTABOUTTHEDRIVER1" - Please feel free to send us any new evidence that will help our investigation, also to follow up with this here is your ticket number: Ticket #NUMBER. Please use it for future references so we can better assist you. Also, since this is an internal investigation, we will not be able to provide any details as to actions taken. However, we can assure you that we will be looking into this right away.
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No SPA banner on the diner's profile so I did not check previous tickets nor previous adjustments/cancelations on the account.
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PENDINGS:
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6d6f0580-3106-11ec-85b0-d708f022f8e0
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Ticket #174105142
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#174066963